Listed are our frequently asked questions about the online application system or for agencies.
Before you start
I am receiving pop up errors when trying to open files, what should I do?
Refer to your toolbar and temporarily disable the pop up blocker.
Applying for multiple positions?
You are able to apply to as many roles as you wish. Ensure that your skills and experience meet the criteria specified for the role.
What is Job Alert functionality?
The Job Alert function automatically searches for new jobs at RMIT for you. By creating a Job Alert and telling us your career preferences, any matching jobs will be emailed to you for your consideration
How do I know my application has been received?
You will receive an auto acknowledgement via email or SMS to confirm that the application has been successfully submitted. If you do not receive a reply please check that the correct email address has been provided for us to contact you. If you are still having problems call the Human Resources during office hours from 9.00am – 5.00pm on 9925 0600.
Can I update my details once the application has been lodged?
Yes you are able to update information at any stage by logging in as an existing applicant. Please note that you will also be able to withdraw your application up to short listing stage, however should you wish to remove your details completely you must call Human Resources and they will be able to assist.
What happens if I am unable to provide all the information and have to come back later?
That is not a problem. You can Save and Exit and return to it when you are ready. You will receive a reminder after 3 days to alert you that the application is incomplete. Should you not proceed with completing the application your details will be deleted within three weeks.
Who is eligible to submit candidates via this log in?
Access is restricted to Agencies on RMIT’s preferred supplier panel.
We are not on the preferred supplier panel but believe we have a strong candidate for consideration?
You must make contact with Human Resources to discuss. Only in exceptional circumstances will we go off panel to source candidates.
Can we refer candidates to all roles on the RMIT website?
You will only be able to refer candidates to roles your agency has been invited to.
You will receive an email inviting the agency to refer candidates to a new vacancy.
How do we submit a candidate?
You will receive an email inviting you to submit candidates for a specific role. The email will contain a link for you to click on start referring suitable candidates for the role.
We have several Consultants who work on the RMIT’s account. Can we have multiple login access?
Each agency office has been set up as a user with a user name and password. All consultants from the agency must submit candidates using this user name and password. Individual usernames and passwords will not be set up for individual consultants. When a consultant leaves the agency it is the agency’s responsibility to change the password.
What if the candidate is submitted by more than one agency?
Where a candidate is submitted by more than one agency for the same position, the first agency to register the candidate with us receives the placement fee. We will pay the agency the agreed placement fee for any candidate we hire which you have submitted through the e-recruitment system within 6 months of the candidate being registered. After 6 months, no placement fee is payable.
What if the candidate is submitted by an agency (or more than one agency) for consideration to different positions?
Where a candidate has been submitted by more than one agency for consideration to various openings within RMIT, we will pay the agency the agreed placement fee for the role in which we will hire the candidate for, not to the agency that registered the candidate first.
What if the candidate is already on RMIT’s database but no contact has been made within 6 months of registration?
If a candidate is already on RMIT’s database and no contact has been made within 6 months of initial registration or last contact, then the agency can submit the candidate’s details
How does the e-recruitment system identify a candidate?
The e-recruitment system identifies each candidate by the candidate’s email address.
Why do I need to supply the candidate’s personal email address?
Apart from the candidate’s CV, the email address is the only personal information required of the candidate. The email is the identifier we use to ensure that candidates on the system are unique.
Will candidates be contacted directly?
No, all correspondence (successful or otherwise) will be sent to the generic agency email address that has been set-up for use on the RMIT site. RMIT will only make direct contact after obtaining permission from the agency.
What if I want more information about the role?
The online recruitment system intention isn’t to eliminate communication between the recruiter and Agent. If you require more information RMIT welcomes you to contact the recruiter for the vacancy.
What happens if a candidate wants to change the agency that represents them?
If a candidates wishes to be represented by your agency but they have been represented by another agency in the last 6 months. RMIT will require written notice from the candidate requesting this change.