Index

• Home
  • Staff
    • Essential resources
      • Enterprise agreements
      • Health and safety
      • IT services
        • Audio visual services
        • Computers
        • ESS
        • Email
        • FAQs
        • Forms
        • Google apps
        • SAP
        • Software
        • Telephone services
        • Web Publishing
        • Working off-campus
      • Salary schedules
      • Superannuation
      • Travel

IT services for staff

Audio visual services

• Lectopia
• Standardisation of audio visual equipment in teaching spaces
• Videoconferencing
• Videoconferencing request form (Staff login required)
• Videoconferencing FAQs
• Telephone conferencing services

Computers

• Changing passwords and contact details (staff login required)
• Hardware Procurement
• Network drive space increase form (DOC 60 KB)
  Staff members can apply for an increase in their network drive space. Your local manager must approve this increase
• Novell directory service
• Password management
• Virus information
• Standard Operating Environment (SOE)
  RMIT’s operating environment for on-campus computer systems
• Windows Vista
  Lists browser based applications that have been tested against Vista.
• Computer FAQs
• Wireless

Email

• Email disk space increase form (DOC 59 KB)
  Staff members can apply for an increase in their email disk space.
• Email for staff (GroupWise)
• Global email account creation form (DOC 73 KB)
• Student Email List Service (SELS)
  How to email students by course, program, school, college or sector code.
• Email FAQs

Employee Self Service (ESS)

• Employee Self Service (ESS) provides staff with access to view, and in some cases update, their own data in the University’s SAP system.

Forms for access to IT applications

• iExplore access request form (DOC 69 KB)
• SAMS access form (DOC 92 KB) must be completed to:
  
• Change access temporarily due to acting in authority during a staff absence
• Change access for an existing user, due to change of role
• Obtain access for a new user
• Remove access.
• Program Guides System access request form (DOC 64 KB)
• ResearchMaster access request form (DOC 75 KB) (Staff login required)
• Student Attendance System college access form (DOC 517 KB)
• Student Attendance System portfolio access form (DOC 52 KB)
• Student Attendence Tracking FAQs.

SAP

The SAP system manages RMIT’s financials, human resources and property management services.
For further information on SAP go to FAQs.

Software

Used by staff when requesting software purchase and installation on either RMIT owned/leased computers or home computers.

• Request new or upgraded software form (DOC 55 KB)
• Software documentation - quick guides and user manuals
• Software downloads
• Software products licensing information

Telephone services

• Telephony and voicemail
• Telephone services forms
• Conferencing services at RMIT
• Telephone services - mobile phones (staff login required)
  Conditions attached to the purchase and use of mobile phones
• UbillIT - A web based telephony invoicing/reporting system

TRIM

• TRIM access request form (DOC 55 KB)

Web publishing

• Web publishing
  Help for staff who create, edit and approve content using the RMIT web publishing system

Working off-campus

• Working remotely
• VPN Secure Remote Access (staff login required)