Student IT services lab Building 8 level 3

Building 8 level 3 student IT services

A valid RMIT student card and an active Student NDS account is required to use the facilities. To make an advanced booking contact Tel. 992 53663.

A PC laboratory is located in Building 8 Level 3 next to the City Fitness Centre and across from the Student Union. The lab has 74 PCs and two webmail kiosks.

Hours of operation

Open 17 November to 1 February

9.00 am to 1.00 pm and 2.00 pm to 5.00 pm (AEST) Monday to Friday

Closed 1 December to 31 December

Open 1 February to 16 November

9.00 am to 1.00 pm and 2.00 pm to 5.00 (AEST) Monday to Friday

No new bookings are accepted 15 minutes prior to the advertised closing time.


The student IT services are located in Building 8 level 3 on the City campus next to the City Fitness Centre and across from the Student Union.

Student assistance

Staff are available to assist with the following issues:

  • Account and password assistance
  • Software assistance
  • Wireless for laptops.

Welcome to the IT Service Point Virtual Queue

Join the Service Point queue

At certain times of the year we know there may be a wait to seek assistance at our walk up IT Service Points.

QLess will allow you to join a virtual queue and hold your place in line, while giving you the freedom to wait anywhere on campus, we'll send you an SMS when you're near the front of the queue - so you can start making your way to that Service Point.

Text to 0477 444 555:

Swanston Service Point, B8, Lvl 3 - text ‘sit’

SAB Service Point, B80, Lvl 3 - text ‘sab’

Swanston Library, B8, Lvl 5 - text ‘swan’

Bundoora Library, B210 - text ‘bund’

Brunswick Library, B514, Lvl 2 - text ‘bruns’

You can also use the convenient widget below to reserve your place:

Just click on the Service Point closest to you and join the line

You can also monitor your queue progress at the Service Point counter.


The personal computers available for use are 74 Pentium computers.

Internet access

Internet access is available.

Student Software

We operate the Microsoft DreamSpark program on behalf of many schools in RMIT. This provides eligible students access to install a range of Microsoft programs on their PC's, to assist them in studies and research. We also stock a number of other software products which are available to eligible students (Endnote, SolidWorks, SAS & NVivo). Please inquire at the support counter for further information.


Scanning is free of charge.