Course Title: Work with diverse people

Part A: Course Overview

Program: C3414 Certificate III in Individual Support (Ageing, Home and Community)

Course Title: Work with diverse people

Portfolio: Vocational Education

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

This course is delivered and assessed in a cluster with;

• CHLEG001 Work Legally and Ethically   • CHCCOM005 Communicate and work in health or community services • HLTWHS002 Follow safe work practices for direct client care 


Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

GEDU6077C

City Campus

TAFE

535T Social Care and Health

Face-to-Face or Internet

Term1 2023

Course Contact: Clare McGlone

Course Contact Phone: +61 3 9925 7929

Course Contact Email: clare.mcglone@rmit.edu.au



Course Description

This course describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCDIV001 Work with diverse people

Elements:

1. Reflect on own perspectives

2. Appreciate diversity and inclusiveness, and their benefits

3. Communicate with people from diverse backgrounds and situations

4. Promote understanding across diverse groups


Learning Outcomes

 

On successful completion of this course you will have the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.


Overview of Assessment

This unit of competency is delivered and assessed with the following units of competency:

 

• CHCCOM005 Communicate and work in health or community services  

• CCLEG001 Work legally and ethically

• HLTWHS002 Follow safe work practices for direct client care 

There will be three forms of assessment including knowledge quizzes, simulated assessments and practical assessments undertaken in the work place.

Students are given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.