Course Title: Design and develop complex text documents

Part A: Course Overview

Program: C4358 Certificate IV in Business Administration

Course Title: Design and develop complex text documents

Portfolio: BUS Portfolio Office

Nominal Hours: 100

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
COSC6184C	City Campus	TAFE	650T Vocational Business Education	Face-to-Face or Internet	Term1 2016, Term2 2016

Course Contact: Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact Email: sylvia.baroutis@rmit.edu.au

Course Description

This unit describes the skills and knowledge required to design and develop business documents using complex technical features of word processing software.

It applies to individuals who work in a range of business environments and have skills which may be applied in the provision of administrative support within an enterprise, or by technical/knowledge experts responsible for producing their own word processed documents.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None

National Competency Codes and Titles

National Element Code & Title:	BSBITU401 Design and develop complex text documents
Elements:	1. Prepare to produce word processed documents 2. Design complex documents 3. Add complex tables and other data 4. Produce documents

Learning Outcomes

Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

 Evidence of the ability to:

• follow organisational and safe work practices including:
  ergonomic requirements
  energy and resource conservation techniques
• adhere to organisational requirements for:
  producing documents within designated timelines
  naming and storing documents
• adhere to task requirements when producing complex documents including:
  using appropriate styles and layout consistently throughout the document
  using correct formatting and document structure
• resolve issues by referring to user documentation and online help
• use appropriate data storage options
• apply knowledge of complex operation and functions of industry software applications
• communicate with relevant personnel.

Knowledge Evidence

To complete the unit requirements safely and effectively, you must:

• outline various formatting styles and their effect on formatting, readability and appearance of documents
• explain organisational requirements for ergonomics, work periods and breaks, and conservation techniques
• describe purpose and contents of an organisational style guide.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the information and communications technology – IT use field of work and include access to:

• organisational policies and procedures
• relevant workplace documentation and resources
• industry software packages and user instructions.

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.

Feedback

Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.