Course Title: Communicate and work in health or community services

Part A: Course Overview

Program: C4365 Certificate IV in Disability

Course Title: Communicate and work in health or community services

Portfolio: Vocational Education

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.


Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

EMPL7091C

City Campus

TAFE

535T Social Care and Health

Face-to-Face or Internet or Workplace

Term1 2023

Course Contact: Clare McGlone

Course Contact Phone: +61 3 9925 7929

Course Contact Email: clare.mcglone@rmit.edu.au



Course Description

 

 

This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None

 



National Competency Codes and Titles

National Element Code & Title:

CHCCOM005 Communicate and work in health or community services

Elements:

1. Communicate effectively with people

2. Collaborate with colleagues

3. Address constraints to communication

4. Report problems to supervisor

5. Complete workplace correspondence and documentation

6. Contribute to continuous improvement


Learning Outcomes

On successful completion of this course you will have the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.


Overview of Assessment

There will be three forms of assessment including knowledge quizzes, simulated assessments and practical assessments undertaken in the work place.

Students are given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.