Course Title: Communicate and work in health or community services

Part A: Course Overview

Program: C4367 Certificate IV in Allied Health Assistance

Course Title: Communicate and work in health or community services

Portfolio: Vocational Education

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
EMPL7091C	City Campus	TAFE	155T Vocational Health and Sciences	Face-to-Face or Internet or Workplace	Term2 2016
EMPL7091C	City Campus	TAFE	174T School of VE Engineering, Health & Science	Face-to-Face or Internet or Workplace	Term1 2017, Term2 2017, Term2 2018, Term1 2019, Term2 2019, Term1 2020, Term2 2020, Term1 2021, Term2 2021
EMPL7091C	City Campus	TAFE	535T Social Care and Health	Face-to-Face or Internet or Workplace	Term1 2022, Term2 2022

Course Contact: Jade Cusworth

Course Contact Phone: +61 3 9925 8382

Course Contact Email: jade.cusworth@rmit.edu.au

Course Description

This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.
 

Pre-requisite Courses and Assumed Knowledge and Capabilities

None

National Competency Codes and Titles

National Element Code & Title:	CHCCOM005 Communicate and work in health or community services
Elements:	1. Communicate effectively with people 2. Collaborate with colleagues 3. Address constraints to communication 4. Report problems to supervisor 5. Complete workplace correspondence and documentation 6. Contribute to continuous improvement

Learning Outcomes

Overview of Assessment

Assessment Task 1: Online knowledge assessment

Assessment Task 2: Communication Role Play

Assessment Task 3: Role Play and documentation

You must demonstrate all of Performance and Knowledge Evidence of the unit in order to be deemed competent.
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Competency based training requires you to be in attendance in order for assessment to be undertaken.

Feedback will be provided throughout the semester in class and/or online discussions.