Course Title: Respond effectively to difficult or challenging behaviour

Part A: Course Overview

Program: C4375 Certificate IV in Optical Dispensing

Course Title: Respond effectively to difficult or challenging behaviour

Portfolio: Vocational Education

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
HWSS5669C	City Campus	TAFE	155T Vocational Health and Sciences	Face-to-Face or Internet or Workplace	Term2 2016
HWSS5669C	City Campus	TAFE	174T School of VE Engineering, Health & Science	Face-to-Face or Internet or Workplace	Term2 2018

Flexible Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
HWSS5669C	City Campus	TAFE	174T School of VE Engineering, Health & Science	Face-to-Face or Internet or Workplace	VE 2018 (All)
HWSS5669C	City Campus	TAFE	174T School of VE Engineering, Health & Science	Face-to-Face or Internet or Workplace	VE 2019 (All)

Course Contact: Jade Cusworth

Course Contact Phone: 03 9925 8382

Course Contact Email: jade.cusworth@rmit.edu.au

Course Description

This unit of competency describes the skills and knowledge required to respond effectively to difficult or challenging behaviour of clients and others.  These skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties
 

Pre-requisite Courses and Assumed Knowledge and Capabilities

None

National Competency Codes and Titles

National Element Code & Title:	HLTCSD306C Respond effectively to difficult or challenging behaviour
Elements:	1. Plan response 2. Apply response 3. Report and review incidents

Learning Outcomes

See elements above

Overview of Assessment

You will be assessed in a variety of was that will establish competence, examples of these are:

- Assignments

- Workplace Evidence Log Book