Course Title: Assist with claims management, rehabilitation and return-to-work programs

Part A: Course Overview

Program: C4379 Certificate IV in Work Health and Safety

Course Title: Assist with claims management, rehabilitation and return-to-work programs

Portfolio: SEH Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)


Course Contact: Warren James

Course Contact Phone: +61 3 9925 4632

Course Contact Email: warren.james@rmit.edu.au



Course Description

This unit describes the performance outcomes, skills and knowledge required to assist with the management of workers’ compensation claims, rehabilitation and return-to-work programs.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisites for this unit.



National Competency Codes and Titles

National Element Code & Title:

BSBWHS407 Assist with claims management, rehabilitation and return-to-work programs

Elements:

1 Assist with managing claims

2 Assist with planning for and implementing a successful rehabilitation or return-to-work program

3 Assist with monitoring and evaluating a rehabilitation or return-to-work program


Learning Outcomes

Please refer to the Elements of Competency.


 


Overview of Assessment

To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.

 

Cluster 4: The following table details the process of assessment for this cluster of units:

BSBWHS406A Assist with responding to incidents

BSBWHS407A Assist with claims management, rehabilitation and return-to-work (RTW) programs

 

Assessment Tasks

%

Task 1

Quiz – Respond to Incidents

10

Task 2

Assignment – Respond to Incidents

40

Task 3

Quiz - RTW

10

Task 4

Assignment - RTW

40