Course Title: Work with diverse people

Part A: Course Overview

Program: C4385 Certificate IV in Dental Assisting

Course Title: Work with diverse people

Portfolio: Vocational Education

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

This unit only applies to the students enrolled in the HLT45015 Certificate IV in Dental Assisting program, who do not have the current dental assisting qualification (HLT35015 Certificate III in Dental Assisting).

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
EMPL7092C	City Campus	TAFE	174T School of VE Engineering, Health & Science	Face-to-Face or Internet or Workplace	Term1 2019

Flexible Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
EMPL7092C	City Campus	TAFE	174T School of VE Engineering, Health & Science	Face-to-Face or Internet or Workplace	VE 2018 (All)
EMPL7092C	City Campus	TAFE	174T School of VE Engineering, Health & Science	Face-to-Face or Internet or Workplace	VE 2019 (XXX4), VE 2019 (All)

Course Contact: Ms. Suzanne Dellas Fatone

Course Contact Phone: +61 3 9341 1406

Course Contact Email: sue.fatone@rmit.edu.au

Course Description

 This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None

National Competency Codes and Titles

National Element Code & Title:	CHCDIV001 Work with diverse people
Elements:	1. Reflect on own perspectives 2. Appreciate diversity and inclusiveness, and their benefits 3. Communicate with people from diverse backgrounds and situation 4. Promote understanding across diverse groups

Learning Outcomes

On completion of this course, you will be able to;

1. Reflect on own perspectives
2. Appreciate diversity and inclusiveness
3. Communicate with people from diverse backgrounds and situation
4. Promote understanding across diverse groups

Overview of Assessment

Before the critical aspects of evidence are considered all prerequisites must be met.

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

• undertaken a structured process to reflect on own perspectives on diversity
• recognised and respected the needs of people from diverse social and cultural backgrounds in at least 3 different situations
• selected and used appropriate verbal and nonverbal communication
• recognised situations where misunderstandings may arise from diversity and formed appropriate responses

To be deemed competent you must demonstrate an understanding of all aspects required of the competency.   

Regular attendance is necessary. 

Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks and consist of theory and practical based tasks.