Course Title: Write complex documents

Part A: Course Overview

Program: C4413 Certificate IV in Marketing and Communication

Course Title: Write complex documents

Portfolio: Vocational Education

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

COSC6242C

City Campus

TAFE

525T Business & Enterprise

Face-to-Face

Term1 2022,
Term2 2022,
Term1 2023,
Term1 2024

Flexible Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

COSC6242C

City Campus

TAFE

525T Business & Enterprise

Face-to-Face

VE 2022 (MC4F)

Course Contact: Nick Reynolds

Course Contact Phone: +61 3 9925 0791

Course Contact Email: nick.reynolds@rmit.edu.au



Course Description

This unit describes the skills and knowledge required to plan, draft and finalise complex documents.

The unit applies to individuals who work in a range of business environments and are skilled in the creation of documents that are more complex than basic correspondence, memos and/or forms and that require review and analysis of a range of information sources.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

BSBWRT411 Write complex documents

Elements:

1. Plan complex document

2. Draft complex document

3. Finalise complex document


Learning Outcomes

This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.


Overview of Assessment

Assessment Methods

Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:
• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
• review of final printed documents
• demonstration of techniques
• observation of presentations
• oral or written questioning to assess knowledge of software applications

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.

In order to achieve competency in this unit, you must provide:


Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • plan, draft and finalise three different complex documents that convey the required information in a format suitable for the intended audience and purpose according to organisational policies and procedures for document production.

In the course of the above, the candidate must:

  • review and analyse a range of information sources
  • use business technology to apply formatting and incorporate graphics
  • apply organisation style guide/house style.


Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • organisation style guide/house style
  • format and its impact on readability, cohesion and appearance of document
  • categories and logical sequences of information
  • rules and conventions for written English
  • key features of word processing software
  • key features of written communication methods, including:
  • general emails
  • procedures
  • business letters
  • meeting agendas
  • organisational policies and procedures relating to written communication
  • process for checking:
  • suitability of document for audience, purpose, format, and structure
  • grammar, spelling and style for accuracy and punctuation
  • key text elements including basic design elements.


Feedback

Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.