Course Title: Facilitate the interests and rights of clients

Part A: Course Overview

Program: C4425 Certificate IV in Mental Health Peer Work

Course Title: Facilitate the interests and rights of clients

Portfolio: Vocational Education

Nominal Hours: 100

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

Please note that this course has compulsory in-person attendance requirements for some teaching and assesment activities.  

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
LAW5734C	City Campus	TAFE	535T Social Care and Health	Face-to-Face or Internet	Term2 2023, Term1 2024

Course Contact: Jennifer Furby

Course Contact Phone: 9925 8310

Course Contact Email: jennifer.furby@rmit.edu.au

Course Description

This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs.   This unit applies to workers of all levels in a range of health or community services settings who provide services using a human rights based approach and have direct interaction with clients.

This unit is delivered and assessed in a cluster with CHCMHS008: Promote and Facilitate Self Advocacy

Pre-requisite Courses and Assumed Knowledge and Capabilities

None 

National Competency Codes and Titles

National Element Code & Title:	CHCADV001 Facilitate the interests and rights of clients
Elements:	1. Facilitate the realisation of client interests, rights and needs 2. Advocate in accordance with client preferences and requests to optimise client outcomes 3. Provide ongoing support to clients 4. Support clients making a complaint 5. Review progress

Learning Outcomes

On successful completion of this course, you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Overview of Assessment

This unit is part of an integrated program. You must demonstrate critical aspects for assessment and evidence required to demonstrate competency in this unit. 

Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. You may be assessed by: 
• Oral or written questioning 
• Oral presentations 
• Assignments and projects 
• Direct observation of work practice 

Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation. 

Regular attendance is necessary.

If you have a long-term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the Program Co-ordinator or the Equitable Learning Services team if you would like to find out more.  

Full assessment briefs will be provided and can be found on Canvas.  

 

You will be given two (2) attempts for each assessment to demonstrate the required knowledge and skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.