Course Title: Communicate and work in health or community services
Part A: Course Overview
Program: C5387 Diploma of Dental Technology
Course Title: Communicate and work in health or community services
Portfolio: Vocational Education
Nominal Hours: 30
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Important Information:
Please note that this course may have compulsory in-person attendance requirements for some teaching activities.
To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.
Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.
Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus
Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.
Terms
Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
EMPL7091C |
City Campus |
TAFE |
174T School of VE Engineering, Health & Science |
Face-to-Face or Internet or Workplace |
Term1 2019, Term1 2020 |
EMPL7091C |
City Campus |
TAFE |
535T Social Care and Health |
Face-to-Face or Internet or Workplace |
Term1 2022, Term1 2024 |
Flexible Terms
Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
EMPL7091C |
City Campus |
TAFE |
174T School of VE Engineering, Health & Science |
Face-to-Face or Internet or Workplace |
VE 2019 (All) |
EMPL7091C |
City Campus |
TAFE |
174T School of VE Engineering, Health & Science |
Face-to-Face or Internet or Workplace |
VE 2020 (All) |
EMPL7091C |
City Campus |
TAFE |
174T School of VE Engineering, Health & Science |
Face-to-Face or Internet or Workplace |
VE 2021 (DT1), VE 2021 (All) |
EMPL7091C |
City Campus |
TAFE |
535T Social Care and Health |
Face-to-Face or Internet or Workplace |
VE 2022 (DT1) |
EMPL7091C |
City Campus |
TAFE |
535T Social Care and Health |
Face-to-Face or Internet or Workplace |
VE 2024 (All) |
Course Contact: Luke Scarica
Course Contact Phone: 03 9925 0312
Course Contact Email: luke.scarica@rmit.edu.au
Course Description
This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.
This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.
Pre-requisite Courses and Assumed Knowledge and Capabilities
None
National Competency Codes and Titles
National Element Code & Title: |
CHCCOM005 Communicate and work in health or community services |
Elements: |
1. Communicate effectively with people 2. Collaborate with colleagues 3. Address constraints to communication 4. Report problems to supervisor 5. Complete workplace correspondence and documentation 6. Contribute to continuous improvement |
Learning Outcomes
On completion of this course, you will be able to:
- Communicate effectively with people
- Collaborate with colleagues
- Address constraints to communication
- Report problems to supervisor
- Complete workplace correspondence and documentation
- Contribute to continuous improvement
Overview of Assessment
You must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that you have:
- demonstrated effective communication skills in 3 different work situations
- clarified workplace instructions and negotiated timeframes with 2 colleagues
- responded appropriately to 3 different situations where communication constraints were present
- completed 2 written or electronic workplace documents to organisation standards
To be deemed competent you must demonstrate an understanding of all aspects required of the competency.
Regular attendance is necessary.
Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks and consist of theory and practical based tasks.