About the Unit
Our key focus is to work with the RMIT community to promote, support, and advise on quality management, and continuous and/or innovative improvement processes to assist the University to achieve its goals.You can still contact us:
For information and support regarding:
The RMIT Excellence Framework and Australian Business Excellence Framework
Self-Assessment techniques
The Student Feedback project
The “Way we Work” (ISO 9001 Teaching and Learning Quality System)
ISO 9000 Quality Management Systems
Program Quality Assurance (PQA) / Educational Quality Assurance (EQA)
Quality concepts, quality management frameworks and the use of quality tools
Quality Award applications
The findings and progression of the OSA 2000 project
DETYA’s pending Australian Universities Quality Agency (AUQA)
To assist in planning delivery and management of staff development related to Quality by:
Providing a liaison role between RMIT staff and external organisations/training companies that offer courses, workshops and accredited training.
Assisting and supporting action-learning projects for your group/team as part of broader organisational self-assessments.
Assisting and supporting training for your group in continuous improvement principles, problem solving techniques, quality management and business excellence.
To assist staff who are involved in any of the following:
Manage a project that will initiate changes at RMIT
Are supporting the implementation of new initiatives at RMIT
Need to implement advice from state and federal governments, Deans, DVCs
Need to implement policies prescribed by state and federal government departments, Regulations, Deans, DVCs
Write advice or submissions to BOTS, Academic and Faculty Boards, RMIT committees
Advise staff at RMIT of departmental/Faculty changes in procedures
Need to convince committee members of a good idea
Need to alter departmental/faculty/operational practices
Need to develop a policy or procedure
Are considering improving a process, service or activity
Need to write 'how to' documents
Need to as a member of a committee or course team, edit documentation for distribution
Are involved in ISO Certification or Professional Association reviews
Are involved in Program Quality Improvement and Reviews
Need to write quality statements for tender documentation
We are also happy to be involved as members of project teams and/or committees across the university, to provide support and advice on quality assurance and improvement processes.
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URL: http://www.planning-quality.rmit.edu.au/newrole.htm
Last Modified 01 May 2001 by Josie Ryan