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Quality Tools and Resources

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"If the only tool you have is a hammer, you tend to see every problem as a nail."

Abraham Maslow

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Information related to ISO Quality Management System
>Link to use of ISO Logo
>Teaching & Learning ISO Certificate of Registration
>Link to RMIT Teaching and Learning (ISO) Quality System
>Link to Research & Development ISO System (not yet available)
>Link to Course Management System
>Document Control
>Document Control Checklist
"How To?" - Quality Tools
>Brainstorming
>Affinity Diagrams
>Process Mapping
>Benchmarking
>How to write a policy
>Writing quality plans
Quality Resources
>Link to RMIT Quality Policy Statement
>RMIT Tender Statement
Quality Unit Handouts
>Do you need document control?
>Setting of objectives and measures
>Guide to creating a form
>Team Tips and Tools
>Methods for gathering and prioritizing ideas for Educational Quality Assurance Implementation
>Surveillance Audits - What they are and what to expect
>ISO9001 and You
>Plan, Do, Check, Act Quality Improvement Cycle
>Good Laboratory Practices

 

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URL: http://www.planning-quality.rmit.edu.au/quality tools.htm 
Last Modified 07 May 2001 by Josie Ryan