Q

How do I log in for the first time?

A

The IT Helpdesk are detailed on the IT Website.
Go to: IT Helpdesk

Q

What is my username and default password?

A

The IT Helpdesk are detailed on the IT Website.
Go to: IT Helpdesk

Q

How do I reset my password?

A

The IT Helpdesk are detailed on the IT Website.
Go to: IT Helpdesk

Q

What computer laboratories are available for students?

A

Go to: Computing Services for Students

Q

What is the cost of printing in the General Access laboratories?

A

Go to: Printing at ITS Learning Centres

Q

What are the opening hours of the student laboratories?

A

Go to: Computing Services for Students

Q

How do I obtain a 24 hour access card to the 24 hour X 7 day laboratories?

A

Go to: Gaining Entry to Labs After Hours Gaining

Q

What wireless networking is available at RMIT?

A

Go to: RMIT Implements Wireless Networking

Q

How do I connect my laptop to the Wireless network?

A

The Wireless Networking Guide is available as a PDF file via the website.
Go to: RMIT Implements Wireless Networking

Q

What software downloads are available for students?

A

Go to: Software Information

Q

I think I have a virus on my computer. What do I do?

A

Go to: IT Helpdesk

Q

How do I use email?

A

Go to Student Email via: Computing Services for Students

Q

Why can’t I use a web based email system?

A

Go to: Blocking of web-based email systems FAQs

Q

What information technology services are offered for student at RMIT?

A

Go to: IT Student Services Webpage

Q

What is the Online Learning Hub?

A

Go to: Welcome to the Learning Hub

Q

How do I gain access to the Online Learning Hub?

A

Go to: Welcome to the Learning Hub

Q

How do I access information on the RMIT Website?

A

Go to: RMIT Website Help

Q

What are the FAQs for the RMIT Website?

A

Go to: RMIT Website FAQs

Q

How do I publish to the RMIT Website?

A

Go to: RMIT Website Help

Q

How do I find my results on the RMIT Website?

A

Go to: Results and enrolment details

Q

How do I use STS?

A

Go to: Student Timetabling System (STS)

Q

Where can I access the FAQs regarding IP Videoconferencing?

A

Go to: Videoconferencing FAQs

Q

What information is available regarding IP Videoconferencing?

A

Go to: Internet Protocol (IP) Videoconferencing

Q

What information is available regarding viruses and malicious software?

A

For frequently asked questions regarding viruses and malicious software
Go to:
Frequently asked questions (FAQs) regarding viruses and malicious software