Professor Mohini Singh

Position	Professor
School / Work Unit	Business Information Technology
Contact Details	+(61 3) 9925 1355 mohini.singh@rmit.edu.au
Location	Building: 108 Level: 17 Room: 20 City Campus
Portfolio	Business

Professor Mohini Singh is the Research Director in the School of Business Information Technology and Professor of Information Systems. She earned her PhD from Monash University in the area of Technology and Innovation Management. Her research areas are Information Technology Management, Mobile Technologies, E-Business and E-Government. The focus of her research is on the application of Information Technology to real world problems underpinned by social science theories and innovative data collection methods. Her track record includes research on Mobile Technologies, E-Business Opportunities and Challenges, E-Business evaluation, B2B E-Business issues, E-procurement and E-Government; outcomes of which have resulted in journal publications, book chapters and international conference proceedings. She is the principal editor of two highly regarded books on E-Business and serves as a member on the editorial boards of several international journals. She has delivered key note addresses at international forums and presented her research to the Parliament of Victoria for policy development on telecommunications infrastructure for business in rural Victoria, by invitation. She has successfully supervised doctoral research projects to completion on topics addressing various aspects of E-Business, Information Technology Management and IT Evaluation.

Professor Mohini Singh is the RMIT University representative on FEAST (Forum for European and Australian Science and Technology cooperation). She is an invited faculty and an adjunct professor at several international universities, was Director of Postgraduate Programs in the School of BIT, 2004 – 2005, and the founding director of the E-Commerce Research Unit at Victoria University 1998 – 2000.

Funded Research Projects 2006 - 2009

Mohini Singh	Victoria Police, 2008/2009. Evaluation of Mobile Technologies with Victoria Police.
Mohini Singh	Rural Industries Research and Development Corporation (RIRDC), 2006– 2008 Evaluating the Impact of Information and Communications Technology on the Livelihood of Rural Communities.
Mohini Singh	French Embassy in Australia and Academy of the Social Sciences, 2006. Impact of E-Administration on Rural Citizens and Governments in France and Australia.
Mohini Singh	Global Cities Research Institute, RMIT University, 2007. Use of E-Government Services by the Urban Communitywith Dr Pradip Sarkar.

Completed Research Projects (funded)

Performance Evaluation of E-Commerce in Australia
E-Markets: An Investigation of Value Drivers and Business Implications
Opportunities, Challenges and Effectiveness Metrics for the Use of Electronic Commerce in the Food Supply Chain
Electronic Commerce in Australia: Industry Structure, Technical Requirements, Business Benefits, Challenges and Effectiveness Metrics, – an extension of a US study in collaboration with Professor Detmar Straub, Georgia State University

Research Student Supervision (current)

PhD

Chin Eng Ong - ‘Redress: An Essential Element of Trust in B2C E-Business’.
Adel Al Arifi – The role of Ubiquitous Paradigms in E-Business’
Leon Teo, ‘An Evaluation of the Value of ERP Systems in Australia’.
Manjula Rajapaksha – Impact of ERP Systems on Global Business
Waheed Khan – ‘Dynamic IT Capabilities in E-Government’
Claire Davison – ‘Managing Personal Information on Social Technologies’

PhD Examination

Opponent

PhD Opponent Department of Computer Science and Information Technology at the University of Jyvaskyla in Finland - November 29, 2006.

Examination

Examined PhD’s for: Monash University, University of Jyvaskyla in Finland, University of Western Sydney, Victoria University, University of New England, Edith Cowan University

Selected Publications

Books:

Singh, M. 2009, ‘Information and Communication Technology programs in E-government and E-Learning – their impact on rural and regional communities’, RIRDC Publication, ISBN 1741518407
Singh, M. and Waddell, D., (Editors), E-Business: Innovation and Change Management, IDEA GROUP PUBLISHING, Hershey, USA 2004.ISBN 1-59140-213-12.
Reviews:

Journal of Research and Practice in Information Technology, Vol 36, No 2 May 2004 pp 125 – 126.
Journal of Innovation Management, Vol 19 No 12 2006, pp 25 – 26.

Singh, M. and Teo, T., (Editors) E-Commerce Diffusion: Strategies and Challenges, Heidelberg Press, Melbourne, Australia 2001. ISBN 0-9579737-0-5

Book Chapters and Journal Papers (Refereed)

Singh, M., Waddell, D. and Rahim, M., 2008, ‘Business to Employee (B2E) E-Business Model: Services to Employees or Organisational Management?’, World Scientific and Engineering Academy and Society Transactions on Business and Economics, Issue 5, Volume 5, May pp 270 – 279 INVITED PAPER.
Tatnall, A., Singh, M., Burgess, S. and Davey, B., 2008, 'Curriculum Change and the Evolution of Postgraduate e-Business Subjects', Journal of Issues in Informing Science and Informing Technology, Volume 5, pp 95 - 106.
Siddhi, P., Singh, M. and Corbitt, B., 2008, ‘A multi-theoretical approach to solving trust problems in B2C e-commerce’, International Journal of Networking and Virtual Organisations (IJNVO), Special Issue on Trust for Virtual Organisations and Virtual Teams, (forthcoming).
Dissanayake, D. and Singh, M, 2007, ‘Managing Returns in E-Business’, Journal of Internet Commerce, Vol 7 Issue 6. pp 35-49.
Rahim, M. Md and Singh, M., 2007, ‘Understanding Benefits and Impediments of B2E E-Business Systems Adoption: Experience of Two Large Australian Universities’, Journal of Internet Commerce, Vol 7 Issue 6. pp 3-16.
Singh, M. and Burgess, S., 2006, ‘Electronic Data Collection Methods: Online Surveys, Focus Groups and Email Interviews’, in the Handbook of Research on Electronic Surveys and Measurements, eds Reynolds, R et al. IDEA Publishing pp28 – 43.
Tatnall, A., Burgess, S. and Singh, M., 2006, ‘Small Business and Regional Portals’, Encyclopedia of E-Commerce, E-Government, and Mobile Commerce’, Mehdi Khosrow-Pour, IDEA GROUP REFERENCE, pp 1016 – 1021.
Poppins, P. and Singh, M., 2006, ‘Work Integrated Learning in Information Technology Education’, in Information and Communication Technologies and Real Life Learning: New Education for the Knowledge Society, eds Weert, T. and Tatnall, A., Springer Science and Business Media Inc., ISSN 1571-5736 (paper) 1861-2288 (online).
Waddell, D., Singh, M. and Musa, A., 2006, ‘Entrepreneurial Opportunities on the Internet’, in Entrepreneurship and Innovation in E-Business edited by Zhao, F., IDEA Group Publishing, Hershey, USA pp 179 – 199.
Singh, M. and Byrne, J., 2005, ‘Performance Evaluation of E-Business in Australia’, Electronic Journal of Information Systems Evaluation Volume 8, Issue 1.
Sharma, S. K., Wickramasinghe, N. and Singh, M, 2005, ‘Building Systems Around Reverse Value Chain - A New System Development Approach’, International Journal of Management and Enterprise Development (IJMED) Vol, 2 No 1, pp 93 – 105.
Singh, M., 2004, ‘E-Business Developmental Issues in the Australian Food Industry’, Australian Journal of Information Systems, pp 28 – 38.
Singh, M., 2004, ‘Net Market Makers in the Australian B2B E-Space’, in Digital Communities in a Networked Society: e-Commerce, e-Business and e-Government, eds Mendez, M., Suomi, R. and Pessos, C., Kluwer Academic Publications pp 39-50.
Singh, M., 2004, ‘Innovation and Change Management’, in E-Business Innovation and Change Management, IDEA Group Publishing, Hershey, USA pp 1 – 19.
Singh, M. and Zoppos, B, 2004, ‘From Cash to E-Money: Payment Systems Innovation in Australia’, in E-Business Innovation and Change Management, IDEA Group Publishing, Hershey, USA pp 209 – 230.
Singh, M., 2004, ‘Security Management in an E-Business Environment’, in E-Business Innovation and Change Management, IDEA Group Publishing, Hershey, USA pp 231 - 250.
Tatnall, A., Burgess, S. and Singh, M., 2004, ‘Community Portals in Australia: A Role to Play for Small Businesses?’
Singh, M. 2002, ‘Evolving E-Business Models: A Process of Technology’, E-Business in Australia: Concepts and Cases edited by Waddell, D., Pearson Education Australia pp 8 – 22.
Thomson, D. and Singh, M., 2003, ‘The Value of Models in B2B exchanges – an Australian Experience’, Seeking Success in e-Business: A Multidisciplinary Approach, Viborg, A. K., Elliot, S., Swatman, P. M. C., Trauth, E. & Bjorn, A., (Eds), Kluwer Academic Publishers, Boston.
Singh, M., 2002, 'E-Services and their role in B2C E-commerce', Journal of Management Service Quality, vol. 12, no. 6, November, pp 434 - 446.
Singh, M., 2002, ‘Electronic Commerce Opportunities, Challenges and Organisational Issues for Australian SME’s’, Managing Information Technology in Small Businesses: Challenges and Solutions edited by Burgess, S., IDEA GROUP PUBLISHING, Hershey, USA, PP 322 – 339.
Singh, M., Costabile, A. and Paull, S., 2001, ‘E-Commerce and Customer Relationship Management (eCRM)’, E-Commerce Diffusion: Strategies and Challenges, Australia, pp 95 – 108.
Geiselhart, K. and Singh, M., 2001, ‘Tax Issues for E-Commerce’, E-Commerce Diffusion: Strategies and Challenges Heidelberg Press, Melbourne, Australia, pp 175 – 190.
Craig, A., Fisher, J., Scollary, A. and Singh, M., 1998, ‘Closing the Gap: Women Education and Information Technology Courses in Australia’, The Journal of Systems and Software, Vol 40 No 1 pp 7 – 16.
Craig, A., Fisher, J., Scollary, A. and Singh, M., 1996, ‘Working Towards Balance: Encouraging Women to Participate in Information Technology Courses in Australia’, GATES an international journal promoting greater access to technology, engineering and science, Vol 3 Issue 1, pp 30 – 38.
Singh, M. L. and Sohal, A., 1995, ‘The Role of the Engineer in Technological Change’, Technology Management, Vol 2 No 5 pp 210 – 215.
Sohal, A. S. and Singh, M. L., 1992, ‘Implementing Advanced Manufacturing Technology: Factors Critical to Success’, Logistics Information Management, Vol 5 No 1 pp 39 –46.

Refereed Conference Papers

Rahim, M., Quaddus, M., & Singh, M. (2009). Empirical Assessment of an Instrument for Operationalising Factors Affecting Use of B2E Portals, Proceedings of the Hawaiian Conference on Computing and Hawaii International Conference on System Sciences (HICSS). Big Island, Hawaii, 5- 8 January, CDROM.
Singh, M., Sarkar, P., Dissanayake, D. and Pittayachawan, S., 2008, ‘Diffusion of E-Government Services in Australia: Citizens’ Perspectives’, ECIS. 2008, Galway, Ireland, June.
Singh, M., Molla, A. and Karanasias, S., 2008, ‘Exploring the impact of government ICT initiatives on the livelihood of Australian rural communities’, Bled Conference on eCollaboration: Overcoming Boundaries through Multi-Channel Interaction, June.
Tatnall, A., Singh, M., Burgess, S. and Davey, B., 2008, ‘Curriculum Change and the Evolution of Postgraduate e-Business Subjects’, InSITE 2008, June.
Chong, J., Singh, M. and Teoh, S., 2008, ‘An Exploration of e-Health in the Public Sector: The Australian Perspective’, Proceedings of Fourth International Conference on e-Government, pp99 – 108.
Singh, M. and Waddell, D., 2007, 'Reaching out to employees using B2E: the trials and tribulations', accepted for presentation at the Australia and New Zealand Academy of Management Conference 2007, December 4 -7, Sydney, Australia.
Lawry, R., Waddell, D. and Singh, M, 2007 ‘CIO’s In the Public Sector: The Gap Between Theory and Reality’, proceedings of AMCIS 2007 CD ROM, August 9 – 12 Colorado, USA.
Singh, M. and Waddell, D., 2007 ‘Business to Employee (B2E) E-Business Model: a Service to Employees or Organisational Management’ proceedings of the IADIS International Conference on e-Society 2007, July 3 to 6, Lisbon, Portugal.
Lawry, R., Waddell, D. and Singh, M, 2007 ‘Roles, responsibilities and Futures of Chief Information Officers (CIO’s) in the Public Sector, EMCIS 2007, June 24 – 26 Valencia Spain.
Sarkar, P. and Singh, M., 2007, ‘Narrowing The Digital Divide: The Australian Situation’, ‘proceedings of the IADIS International Conference on e-Society 2007, July 3 to 6, Lisbon, Portugal – BEST PAPER AWARD.
Singh, M. and Waddell, D., 2007, ‘E-Management and its Impact on Managing Human Resource’, Proceedings of the Eighth International Research Conference on Quality, Innovation and Knowledge Management’, February 12 – 14, New Delhi, India pp 817 – 823.
Singh, M. and Waddell, D., 2006, ‘Innovation and Entrepreneurial Opportunities with Internet Ventures’, proceedings of the European Conference on Entrepreneurship and Innovation, November 16 and 17, Paris, pp 247 – 254.
Rahim, M. Md. and Singh, M., 2006, ‘Understanding Benefits and Impediments of B2E E-Business Systems Adoption: Experience of Two Large Australian Universities’, Proceedings of the IADIS International Conference on eSociety 2006 July 13 - 16, Ireland pp 320 – 327.
Dissanayake, D. and Singh, M, 2006, ‘Managing Returns in E-Business’, Proceedings of the IADIS International Conference on eSociety 2006 July 13 - 16, Ireland pp 336 – 343.
Dissanayake, D. and Singh, M, 2006, ‘Reverse Logistics Processes: An Australian Study’, Proceedings of the Second International Conference on Information Management and Business, 13 to 16 February, Sydney, Australia, CDROM.
Byrne, J. and Singh, M., 2005, ‘Does Size Matter? A Study Comparing E-Business Implementation in Large and Small Companies in Australia’, Proceedings of IADIS International Conference e-Commerce, Portugal, December 15 – 17 pp 251 – 258.
Singh, M., 2005, ‘E-Markets and Changing Trends’, Proceedings of the Fifth International Conference on Electronic Business, CD ROM pp 290 – 295.
Dissanayake, D. and Singh, M., 2005, ‘An Overview of Reverse Logistics Management in the Australian Manufacturing Industries’, Proceedings of the Fifth International Conference on Electronic Business, CD ROM pp 856 – 867.
Singh, M., 2005, ‘Business to Employee (B2E) E-Management’, Proceedings of 6th International Working for E-Business Conference, November 23 – 25, Melbourne, Australia, pp 336 to 345.
Mootheril, F. and Singh, M., 2005, ‘Mobile Commerce in the B2B E-Space: An Outlook on Blackberry Device’, Proceedings of 6th International Working for E-Business Conference, November 23 – 25, pp 316 – 323.
Dissanayake, D., Singh, M. and Sharma, S., 2005, ‘Reverse Logistics Management in Manufacturing Organisations in Australia – A Study’, proceedings of the Global Information Technology Management Conference 2005, Alaska, USA, June 6 to 8, pp 18 – 21.
Singh, M. and Rose, A., 2005, ‘Virtual Communities In E-Business: A Case Study’, proceedings of the IADIS International Conference e-Society 2005, Qawra, Malta, 27-30 June 2005, pp 203 – 210.
Poppins, P. and Singh, M., 2004, Work Integrated Learning in Information Technology Education, IFIP Working Conference on Information and Communication Technologies and Real Life Learning, 5 - 10 December, 2004, Melbourne, Australia.
Singh, M. and Byrne, J., 2004, ‘Evaluating E-Business in Australia: A Measure of Operational and Financial Improvements’, the 11th European Conference on Information Technology Evaluation (ECITE 2004), November 11 – 12, Amsterdam, CD ROM.
Singh, M. and Byrne, J., 2004, ‘E-Business Evaluation in Australia: A Discussion of Some Preliminary Findings’, Proceedings of the Fourth International Conference on Electronic Business, International Academic Publishers, World Publishing Corporation, pp 1282 – 1288.
Singh, M. and Rose, A., 2004, Electronic Data Collection Methods: A Discussion of Online Surveys and Email Interviews', proceedings of the Third European Conference on Research Methodology for Business and Management Studies (ECRM 2004), April 28 - 29, U.K. CD ROM.
Pittayachawan, S. and Singh, M., 2004, ‘Trust Models in E-Commerce’, Proceedings of the Fourth International Conference on Electronic Business, International Academic Publishers, World Publishing Corporation, pp 901 – 907.
Nguyen, T. and Singh, M., 2004, ‘Impact of Internet Banking on Customer Satisfaction and Loyalty: A Conceptual Model’, Proceedings of the Fourth International Conference on Electronic Business, International Academic Publishers, World Publishing Corporation, pp 298 – 303.
Singh, M., 2003, ‘Managing a Secure E-Business Environment’, The 2003 International Business Information Management Conference’, December 16 – 18, Cairo, Egypt, CD ROM.
Singh, M., 2003, ‘E-Business Implications of Innovations in Payment Methods’, The 2003 International Business Information Management Conference’, December 16 – 18, Cairo, Egypt, CD ROM.
Singh, M., 2003, ‘Net Market Makers in the Australian B2B E-Business: Business and Operational Issues’, IFIP Conference on e-commerce, e-business, e-government’, 21 – 24 September, Sao Paulo.
Zoppos, B. and Singh, M, 2003, ‘An Appraisal of E-Business Development in the Australian Food Industry’, CollECTeR LatAm, 29 Sep – 1 October, pp 189 – 201.
Lam, D., Singh, M. and Boymal, J., 2002, ‘A Conceptual Model to Study the Diffusion of the Internet in Vietnam’, proceedings of the 13th Australasian Conference on Information Systems, Melbourne, Australia, December 4 to 6, CD ROM.
Singh, M. and Thomson, D., 2002, ‘An E-Procurement Model For B2B Exchanges: An Australian Example’, proceedings of the 15th Bled Conference on eReality: Constructing the eEconomy, June 17 – 19, Slovenia, CD ROM.
Singh, M., 2002, ‘Online Services and their Impact on B2C E-Commerce Success’, proceedings of Quality, Innovation and Knowledge Management Conference, Malaysia, February 17 – 20 CD ROM.
Thomson, D. and Singh, M., 2002, ‘E-Procurement in Australia: A Case Study’, IFIP WG8.4 Conference on Seeking success in e-business: a multi-disciplinary approach, June 10 – 11, Copenhagen, CD ROM.
Thomson, D. and Singh, M., 2001, ‘A Macro Level Business Model For E-Enabled Procurement’, CollEcTeR, December 3-4 pp 227 – 237.
Singh, M., Venables, A. and Scollary, A., 2000, 'Managing Customer Relations in Electronic Business', Proceedings of the 11th Australasian Conference on Information Systems, Brisbane, Australia, December 2000, (CDROM).
Singh, M., 2000, 'Electronic Commerce in Australia: Opportunities and Factors Critical for Success', proceedings of the 1st World Congress on the Management of Electronic Commerce (CD-ROM), January 19 - 21, Hamilton, Ontario, Canada.
Singh, M., Scollary, A. and Lowry, G., 1999, ‘Electronic Commerce in Australia: Industry Structure, Business Benefits and Challenges’, proceedings of Pan Pacific Business Conference XVI, May 31 to June 2, Fiji, pp 150 - 152.
Lowry, G., Singh, M. and Scollary, A., 1999, 'Electronic Initiatives in Australia: Identifying Opportunity, Meeting Challenges, and Measuring Success', proceedings of the 10th Australasian Conference on Information Systems, 1 - 3 December, Wellington, New Zealand pp 532 - 541.
Singh, M. and Fisher, J., 1999, 'Electronic Commerce in Australia: A Discussion of Two Exploratory Studies', proceedings of CollEcTeR, Nov 29 (CD-ROM), Wellington, New Zealand.
Singh, M. and Eski, H., 1999, 'Using a Seven Step Model to Implement An Integrated Information System: A Case Study'; proceedings of Southern Association for Information Systems Conference, Atlanta, Georgia, USA, April 23 - 25, pp 146 - 152.
Singh, M., 1998, ‘An Implementation Model for New Technologies’, proceedings of the World Innovation & Strategy Conference, 2 – 5 August, Sydney, Australia, pp 649 - 654.
Singh, M., 1998, ‘Computer-based Technologies in the Australian Manufacturing Industries: A Study of their Benefits and Factors that Contribute to Success and Failures’ proceedings of the Seventh International Conference on Management Technology (CD-ROM), 16 – 20 February, Orlando, USA,
Singh, M., 1997, ‘A Step by Step Implementation Model for Computer-based Technologies’, proceedings of the Sixth International Conference on Management of Technology, 25 – 27 June, Goteborg, Sweden, pp 731 – 741.
Singh, M. L., 1997, ‘Computer-based Technologies in the Australian Manufacturing Industries: A Step by Step Implementation Process’, proceedings of the Technology for Manufacturing Conference, 12 – 13 February, Palmerston North, New Zealand, pp 436 – 445.
Singh, M. L., 1996, ‘People and New Technologies in the Australian Manufacturing Industries’, proceedings of the Fifth International Conference on Human Aspects of Advanced Manufacturing: Agility and Hybrid Automation, August, Mauii, Hawaii, pp 23 – 26.
Singh, M. L. and Sohal, A. S., 1996, ‘Managing the Implementation of New Technologies in the Australian Manufacturing Industries’, proceedings of the Fifth International Conference on Management of Technology, February 28 – March 1, Miami, USA, pp 684 – 693.
Singh, M., 1995, ‘Effective Implementation of New Technologies in the Australian Manufacturing Industries’, Monash PhD Conference, Melbourne, Australia, 24 –25 November.
Singh, M. L. and Sohal A. S., 1994, ‘The Role of the Engineer in Technological Change’, proceedings of the Fourth International Conference on Engineering Management, Melbourne, Australia, pp 41 – 45.
Singh, M. L. and Sohal A. S., 1993, ‘Strategic Planning and the Implementation of Advanced Manufacturing Technologies in Australia’, proceedings of the Second International Conference on Computer Integrated Manufacturing, 6 – 10 September, Singapore, pp 187 – 193.
Singh, M. L. and Sohal A. S., 1992, ‘Implementing Advanced Manufacturing Technology: Factors Critical to Success', proceedings of the Ninth Pan-Pacific Conference, July, Calgary, Canada, pp 40 – 42.
Singh, M. L. and Saouma, G., 1996, ‘Knowledge Acquisition for Expert Systems in a Business Environment’, proceedings of the First International Conference on Success and Failure of Knowledge-based Systems in Real-World Applications, 28 – 30 October, Bangkok, Thailand, pp 108 – 111.

Research Presentations and Key Note Addresses

Singh, M. 2005, ‘Research on e-business’ to the Parliament of Victoria, to support the development of a policy on telecommunications infrastructure for business in the rural areas of Victoria, on September 5, 2005 – Inquiry on Regional Telecommunications Infrastructure for Business, Final Report, ISBN 0-9757058-2-2.
Singh, M., 2005, ‘E-Management: B2E Success Factors’, a key note address to the First World Conference on E-Management, Tunisia September, 12 - 16, 2005 pre-World Summit for Information Society, www.wsis.org
Singh, M., 2005, ‘E-Business and E-Government Benefits and Challenges: Implications for Rural and Regional Business and Citizens’, a key note address to the Conference on E-Governance, India, November 12,.
Singh, M. 2003, ‘The Role of Intermediaries in the Australian B2B E-Space’, a key note address presented to the Third International Academy of E-Business Annual Conference 2003,The Future of eBusiness: New Visions & Developments, Jan 3-8, Melbourne.

Other Publications

Brown, and Singh, M., 2003, ‘electronic exchanges, procurement and training’, in Value Creation for Management by Samson, D. (University of Melbourne), McGraw-Hill, Australia pp 174 - 199.
Financial Review, May 2nd 2001, Business to Business Special Report ‘Health Among the Last to see the Light’
Island Business, April 2000 pp 15 – 17 ‘Pacific Switches on to E-Commerce World’.

Awards

Best Paper, 2007 - IADIS international Conference on E-Society
Helen M Schutt Award for Outstanding PhD, Department of Management, Monash University, 1995.

Journal Editorial

Editor

Journal of Electronic Commerce Research, Regular Issue, September 2009 with Associate Professor Nilmini Wickramasinghe
International Journal of Internet Commerce, Emerging E-Business Issues, Special Issue September 2007 with Maggie McPherson and Pedro Isaias
International Journal of Knowledge and Learning, “Knowledge, Technology and the Digital Divide: global perspectives” Special Issue, 2007, with Professor William Martin and Associate Professor Alemayehu Molla

Associate Editor

International Journal of E Adoption
International Journal of Electronic Government Research

Editorial Board Member

International Journal of Business Data Communications and Networking
International Journal of Electronic Government Research
Journal of Theoretical and Applied Electronic Commerce Research
Transforming Government: People, Process and Policy (TGPPP) Journal
Electronic Journal of Information Management and IT Evaluation
Electronic Journal of Business Research Methods
International Journal of Cross Cultural Management

Book Reviews

2005, Maximise Business Profits Through E-Partnerships by Fang Zhao, IRM Press, USA [Online]
2005, Business Dynamics in Information Technology, Idea Group Inc., Hershey, P A, USA

Conference Chair

Associate Editor, European Conference on Information Systems, 2009
Program Chair – International Conference on E-Government, Oct 23 and 24, 2008 Melbourne, Australia
http://academic-conferences.org/iceg/iceg2008/iceg08-home.htm
Track Chair – eBusiness/eCommerce, eSociety 2007 and 2006 IADIS (International Association for the Development of the Information Society)
Track Co-Chair – IS/ICT Adoption and Diffusion, ECIS 2008
Track Co-Chair – E-Government AMCIS 2008

Paper Reviews

ICIS 2008, ECIS 2008, AMCIS 2009, 2008, 2007, Bled 2009, 2008
MIT Sloan Management
OMEGA

Academic Seminar Presentations

Singh, M., 2007, ‘Services Science: Trends and Issues for Research and Curriculum’, School of BIT, June 4.
Singh, M., 2007, ‘Structure of a Thesis’, School of BIT Research Methods for PhD students, June 4.
Singh, M., 2006, ‘Electronic Data Collection Methods for Academic Research,’ Department of Computer Science and Information Systems’, University of Jyvaskyla, Finland, 27 November.
Singh, M., 2006, ‘Electronic Data Collection Methods for Academic Research,’ IESEG Graduate School, Catholic University, Lille, France, 23 November.
Singh, M., 2006, Research Opportunities with FEAST, International and Development and Research and Innovation Portfolios Europe Workshop.
Singh, M., 2006, ‘E-Government and Digital Divide’, University of Melbourne, May 24.
Jackson, M. and Singh, M., 2005, Information and Knowledge Sharing in Virtual Communities: A Discussion of Technical and Legal Issues, BRI Seminar, Business Portfolio, RMIT University, June 20.
Singh, M., 2004, ‘E- Research Methods’, School of Management, Deakin University, Burwood Campus.
Singh, M., 2004, ‘E-Business and the Digital Divide’, INT Evry, France, September.
Singh, M., 2004, Expert Panellist on Agility and Flexibility on E-Business, New Technology and Innovation Management at the California State University, Sacramento, USA.
Singh, M., 2003, ‘Online Service Strategies’, School of Management, Monash University.
Singh, M., 2003, ‘How to Get Published’, School of Business Information Technology’, RMIT Business, May.
Singh, M. 2003, ‘Online Surveys: Issues and Challenges’, Faculty of Business, RMIT University, April.
Singh, M., 2003, ‘Online Service Strategies’, Executive MBA, Monash University, March.
Singh, M., Corbitt, B. and Swatman, P., 2000, 'Strategies for E-Commerce Success' - panel, Challenges for Electronic Commerce in the New Millennium, February 14, Victoria University, Melbourne.
Singh, M. 2000, ‘Managing Customer Relations in E-Business’, National University of Singapore, October.
Singh, M., 1999, ‘Electronic Commerce Trends in Australia’ Nanyang Technological University, Singapore, September 27.
Singh, M., 1998, ‘An Implementation Model for New Technologies’, Faculty of Commerce and Business Administration, University of British Columbia, Canada, February 13.
Singh, M., 1996, ‘Computer-based Technologies in Australia: A Step by Step Implementation Process’, School of Management, Asian Institute of Technology, Bangkok, Thailand, October 28.
Scollary, A., Fisher, J., Singh, M. and Craig, A., 1994, ‘Networking Down under: A Panel Presentation’, presented to the Fifth IFIP International Conference on Women, Work and Computerisation, July, Manchester, U. K.

Professional and Community Relations

Judge, AIIA iAwards, 2009
Member, Association for Information Systems (AIS)
Member, International Association for the Development of the Information Society (IADIS)
member, Australian Computer Society (ACS)
Member, Australian Computer Society SIG – IT Governance
Member, Australian Council for Professors and Heads of Information Systems (ACPHIS)
Commonwealth Centre for Electronic Governance
Member ELTRUN, The E-Business Research Network
Member, AFAS – Australian French Association of Science and Technology
RMIT representative ,FEAST – Forum for European-Australian Science and Technology Cooperation
Member, Victorian Women in ICT
Member, Australian Information Industry Association

Teaching

Master of Business Information Technology, RMIT University

INTE 2412 IT Governance & Change Management
INTE 1214 E-Business Models & Issue

IESEG Graduate School, Catholic University, Lille, France

E-Business Management Issues