Andrew Cannizzo, Facilities Manager at Salta Properties and a graduate of the Diploma of Property Services (Asset and Facility Management), talks about a typical day as a facilities manager.
Out the door in uniform, travel into work and grab a coffee. I’m often on the phone to tenants or contractors during the journey.
In the office and logging on. I meet contractors and ensure they are inducted and given access to the sites. Contractors usually attend sites for periodical preventive maintenance, or as a result of a reactive call-out the day/ night before for issues such as air-conditioning failure, water leak, loss of power, lift break-down and so on.
Quick site walk. I do a daily inspection of building condition, gardens and other common areas. Then it’s back to the desk to raise purchase orders and obtain quotes for any other work.
Take calls, respond to emails from any one of the 70+ tenants across my portfolio. An issue can be anything – something to fix, advise, reorder, check, process, diffuse, initiate, chase or stall.
Travel to another site, meet with the tenant site contact. This could be for a quarterly inspection or to get further clarification of an issue raised. My job is to meet the contractors and instruct works.
Received an urgent phone call from a tenant to investigate an electrical burning smell. Arrive at site and tenant is in a state of panic, but after investigating discover the smell was coming from a rotten peach behind the pedestal. Had a good laugh.
Prioritise tasks, instruct works and send general communications to tenants advising of forthcoming urgent works.
Log off and travel home, while taking more calls.
Reflect on my day. I love the variety of my work and dealing with tenants/contractors/suppliers. I enjoy solving problems and providing key solutions.