The Student Wellbeing and Commercial Services Group leads the provision of services to support the welfare and wellbeing of students.
Student Wellbeing and Commercial Services works proactively to remove barriers and provide support to students who may be at risk of not being able to access or complete
The group is not only involved in direct service delivery but in building capability among students through student mentoring and leadership development initiatives. Its mission is to support student welfare, wellbeing and an inclusive and safe University culture.
Student Wellbeing and Commercial Services also works with academic, teaching and professional staff to build their capability to support students in programs and to manage mental health issues and challenging
As part of the Education Portfolio, the group builds alliances across the University, working closely with colleges and schools and associated entities to enhance students’ wellbeing and welfare and contribute to a sense of belonging to an inclusive and diverse community. The group works to ensure that the University is well placed to support the success and retention of students or student cohorts experiencing barriers to participation, progress and success.
Student services have traditionally been delivered directly by the University, and more recently in collaboration with community and commercial partners. Student Wellbeing and Commercial Services is now also involved in the development and execution of innovative strategic partnerships which deliver real value to the University and to students by enhancing and re-imagining student support models, delivery channels, and partners.
Key services and partnerships include:
- Equitable Learning Services - reasonable adjustments for students with disabilities, long term illness and mental health conditions
- Student Counselling
- Safer Community - support and advice to students and staff concerned about threatening or inappropriate student behaviour
- Childcare – available to students and staff at City campus
- Coursework Scholarships – equity, achievement, and discipline based
- Schools Network Access Program (SNAP) - including our Access Scheme, school partnerships and I Belong tertiary on-campus experiences
- Diversity and Inclusion framework - building a culture of inclusion and diversity for all our staff and students
- Commercial partnerships - UniLodge at Walert House in Bundoora, CLV at RMIT Village, Melbourne City Baths, The Co-op at RMIT, Youthlaw student legal service
- Strategic long term projects – promoting Student Mental Wellbeing, responding to Respect Now Always