Ombuds

The RMIT Ombuds provides an avenue of confidential and independent review for staff and students who have unresolved complaints.

RMIT aims to ensure that all student and staff complaints or concerns are dealt with in a fair, equitable and appropriate manner. The RMIT Ombuds provides an avenue of confidential and independent review for staff and students who have unresolved complaints.

The Ombuds is not an advocate but aims to mediate and conciliate disputes with a focus on systemic improvement. The Ombuds has extensive academic and administrative experience in the tertiary education sector.

Contact the Ombuds

The easiest way to contact the Ombuds is to email or phone with your complaint. The Ombuds will contact you once your complaint is received to either talk with you on the phone about your complaint or ask you in for an interview.

Email: ombuds@rmit.edu.au

Phone: +61 3 9925 2930

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Acknowledgement of country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nations on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.

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