Frequently asked questions

Find the answers to frequently asked questions about staying safe, coming to campus and what RMIT is doing to support our community.

Read our COVID statement for the latest update on RMIT’s response.

Please refresh your page to ensure you are reading the latest advice.

Students, if you can't find the answer you're looking for here, you can contact us for more information.

On this page you'll find questions about:

Safety measures

Through our COVIDSafe Plan, we have a number of different safety measures and protocols in place to protect the health and safety of everyone on campus and to prevent the spread of COVID-19.  

Students attending campus can find detailed information about what safety protocols they must complete before coming to campus – on the Coming to campus – COVID protocols for students page.

For on-campus safety requirements, see How’re we’re keeping campuses safe.

Students attending campus can find detailed information about what safety protocols they must complete before coming to campus on the Coming to campus – COVID protocols for students page.

For on-campus safety requirements, see How’re we’re keeping campuses safe.

Absolutely. While there is no government mask mandate in place, we strongly encourage students and staff to wear a mask:

  • when indoors, particularly where physical distancing cannot be maintained
  • in lecture theatres, classrooms and learning spaces

We recommend you continue to carry a mask at all times.

In most instances, wearing a mask is a personal choice, and we ask that everyone be respectful and supportive of each other's choices.

Free masks are readily available to all students who want to wear one. 

Student Connect locations:

  • City campus – Building 8, Level 4
  • Brunswick campus – Building 514, Level 1
  • Bundoora campus – Building 202, Level 2

There are certain higher-risk settings which will require students and staff to wear masks.

RMIT requires that masks are still worn during activities where there is physical contact between people. This includes some nursing and allied health classes and consultations at the Bundoora Health Clinic and the City Myotherapy Clinic. 

This is a condition of the class and is a mandatory requirement.

Masks are also required in certain specialist teaching spaces.

If a student refuses to wear a mask, this is considered a failure to adhere to a COVIDSafe protocols and there may be serious consequences.

WIL students in clinical settings will still need to follow the mask requirements of their placement provider and clinical workplace settings.

Where a mask is required to be worn, you must wear it correctly and in accordance with current Victorian Government advice.

Regardless of whether mask use is mandated or not, we strongly encourage students to wear a mask:

  • when indoors, particularly where physical distancing cannot be maintained
  • in lecture theatres, classrooms and learning spaces.

 

 

 

Free RATs are available at Student Connect locations for students who find out they are a contact of a positive case of COVID while on campus. 

You can also collect a RAT if you begin to feel unwell on campus. 

Please ensure you wear a mask when collecting a RAT.

Student Connect locations:

  • City campus – Building 8, Level 4
  • Brunswick campus – Building 514, Level 1
  • Bundoora campus – Building 202, Level 2

Building access

You must carry your student card at all times to access all buildings on campus.

From Monday 12 September, all turnstiles on campus will be removed and we will return to open access for main entrances and general areas for selected buildings.

These will be open to the public during core campus hours (07:30am - 6:30pm Monday to Friday).

For the safety and security of our community and facilities, there will still be some spaces on campus that require swipe card access.

This means all students must continue to carry their RMIT student card at all times, to access areas that are swipe card access only. If you enter a door that requires swipe card access, please do not open the door for anyone else or tailgate. 

If you forget your swipe card, please visit Student Connect. If you don't have a card, find out how to get a new or replacement student card.

 

If you are feeling unwell, please DO NOT attend class or campus – instead, stay home, seek medical advice and consider getting a COVID-19 test. COVID-19 symptoms are listed on the Victoria Government website

If you start to feel unwell while on campus, free Rapid Antigen Tests (RATs) are available at Student Connect. Please ensure you wear a mask when collecting a RAT. You should reach out to your Course Coordinator or Student Connect if you are concerned your studies might be affected by not attending campus.

Vaccinations

With high vaccination rates among our community, students, staff and visitors are no longer be required to be vaccinated to attend any RMIT campus or facility.

There are some circumstances where staff and students are still required to be vaccinated due to the nature and location of the work or study – e.g. health settings. Please contact your Course Coordinator or Program Manager if you have any questions.

With high vaccination rates among our staff and student population, our ability to manage cases of COVID-19 on campus via the RMIT Public Health Team, and a range of appropriate safety measures in place, we have safely removed our vaccination requirements for students, staff and visitors attending RMIT campuses.

Please visit How we’re keeping our campuses safe to learn more.

If you have any concerns about your individual situation, please reach out to Student Connect.

We’re aware that everyone responds to change and the challenges posed by COVID-19 in different ways.

If you are struggling with your mental health, all RMIT students, inside Australia and overseas, can access 24/7 urgent mental health support. You can also book an appointment through the RMIT Counselling Service or find mental health resources via Health, Safety and Wellbeing.

If you have any concerns about your individual situation, please reach out your School or College via RMIT Student Connect  to talk about your options. 

If alternative activities or courses are available that do not require on campus activity, and will allow program progression, then students will be directed towards those options.

If no alternative activities or courses are available, students will be directed towards:

·         Alternative program options which do not require on campus activities; and/or

·         Alternative providers who may recognise their study to date as prior learning.

Free COVID and influenza vaccinations are available for students through the onsite Medical Hub at the City campus. Vaccinations are free and the Medical Hub offers bulk billed appointments for eligible students. Visit Medical Hub@RMIT for more information. 

COVID vaccinations are also available at many General Practitioners (GPs) or pharmacies across Victoria. Visit the Victorian Government website for more information.

Coming to campus

RMIT Victorian campuses are open to all students, staff and visitors. However, students must complete mandatory COVID protocols before coming to campus and follow safety guidelines while on campus.

Students hosting visitors also need to follow our visitor process.

Students can attend campus to make use of spaces and facilities including:

  • Libraries
  • Study rooms and spaces
  • Sport and fitness facilities
  • Galleries and theatres
  • Prayer rooms

RMIT has rigorous COVIDSafe practices and protocols in place to safely support on-campus activities.

RMIT is prepared and ready to bring connection, collaboration and life back to our campuses. 

The pandemic fast-tracked an education evolution in blended learning for our students and hybrid working for our people and we’re excited about the possibilities this brings. We know what activities thrive face-to-face and look forward to providing a rich on-campus learning experience for our students. 

Support for students impacted by COVID-19

Please go to the Exposed to COVID page immediately for instructions on how to report yourself as a positive case.

All students impacted by unexpected circumstances outside their control (including illness) can apply for an extension or special consideration. Applications will be assessed on a case-by-case basis. To find out more, including which assessment adjustment is right for your circumstances, see Special consideration and extensions.

Yes, if you’re in isolation and don’t have any family or friends who can assist you with basic necessities such as groceries, please submit a COVID-19 portal enquiry to Student Connect and a team member will reach out to arrange support.

Yes, all RMIT students, inside Australia and overseas, can access 24/7 urgent mental health support. Students can also book an appointment through the RMIT Counselling Service or find mental health resources via Health, safety and wellbeing.

International students and visas

International Student Arrivals

Yes. Students who intend to travel to Victoria to study with RMIT should make their own travel arrangements including booking and paying for flights, and securing accommodation in Victoria. 

RMIT can support you to find accommodation in Victoria, should you need it. Go to Accommodation for more information.

For more information about travel requirements, go to Information for international students outside Australia.

Please note, we encourage you to be aware of the latest government information and advice regarding Australian border restrictions and Victorian testing and quarantine requirements, as well as airline terms and conditions when making travel arrangements.

Students must hold a valid visa and valid Confirmation of Enrolment to continue their studies in 2022. You will need this to travel to Australia.

Timely enrolment for 2022 is 20 December 2021. We encourage you to be enrolled by 20 December, to ensure you can fulfill your intended study plan and meet all visa conditions.

Please contact your school who will provide guidance to you to ensure you enrol correctly. We encourage you to liaise with your school as a matter of priority, and prior to your arrival in Australia.

Students can submit a request for the 1545 form through the RMIT Student Connect Portal. Students applying for a CoE extension will be automatically assessed for the 1545 form. RMIT will only sign the 1545 form for students that satisfy the strict eligibility criteria outlined by the Department of Home Affairs. The criteria is:

  • You took a leave of absence as you were unable to enter Australia due to COVID 19 travel restriction 
  • You took a leave of absence as RMIT was unable to deliver the program due to COVID 19 
  • You were forced to study part-time as RMIT was unable to deliver the program full-time due to COVID 19 
  • You were unable to complete work-based training and/or placements due to COVID 19

Student can travel with their OSHC policy certificate as evidence that they have purchased an OSCH.

Once in Australia, students should activate their membership online and provide a postal address for their physical membership card to be sent to.

For more information, go to Health cover requirements.

Australia's Therapeutic Goods Association (TGA) has approved a selection of rapid antigen tests (home use tests) for use in Australia. You may bring your own supply of rapid antigen tests with you, if they appear on the TGA-approved list.

Visas, online study and general questions

RMIT is prepared and ready to bring connection, collaboration and life back to our campuses. 

The pandemic fast-tracked an education evolution in blended learning for our students and hybrid working for our people and we’re excited about the possibilities this brings. We know what activities thrive face-to-face and look forward to providing a rich on-campus learning experience for our students. 

In 2022, the learning experience at RMIT will continue to be blended, so you can learn flexibly through digital content, enjoy many opportunities to interact with others and experience the amazing specialist equipment and spaces that RMIT has to offer.

Find out more on the Learning experience page of our student website

Yes, international students outside Australia can continue their studies remotely online.

Please see information for international students outside Australia for the latest information and advice.

RMIT is committed to providing a blended learning experience for all their students. If a student has commenced courses wholly online due to COVID-19 border restrictions, they will have opportunities to take advantage of the curricular and co-curricular on campus activities when they return to study in Australia. For more information go to Information for international students outside Australia.

If your course has on campus options, you can log into MyTimetable and change your timetable online class to an on-campus option. If you are unable to do so or there are no available slots, please contact your program or course coordinator.

This will depend on the week of the semester and the assessment task and it is best to speak with your program or course coordinator before making a change. As RMIT’s delivery is focused on a blended mode of delivery, assessment and group work may take place either in person or online.

RMIT will support you in ensuring you meet the requirements of your course and program. If there are on-campus requirements for your course and you’re not able to complete all of them during the semester, you should look at the Information for international students outside Australia page for information on your remote study options. Please contact Student Connect for guidance and support. 

The Chinese Service Centre for Scholarly Exchange (CSCSE) has confirmed qualifications will be recognised for online studies, provided students are currently enrolled at RMIT and their studies have been disrupted by COVID-19.

Students are advised to maintain records, wherever possible, of their communication with RMIT to provide to the CSCSE, verifying they have been impacted by COVID-19.

If you're an international higher education or vocational education student, you may reduce your study load or take a leave of absence for compassionate or compelling reasons. These include the impact of COVID 19.

If your request for a reduced study load or leave of absence is approved, you may need to apply for a visa extension in the future.

How do I reduce my study load?

  • Before reducing your study load, talk to staff in your School or your Course Coordinator. They can tell you what impact this will have on your progression, and whether you will be able to catch up in an accelerated mode later.
  • Make sure you keep comprehensive records of any evidence submitted or agreements made with your School or Course Coordinator about reducing your study load or taking a leave of absence. You may need this information to extend your student visa and apply for a new electronic Confirmation of Enrolment (eCoE) in the future.
  • You must apply to reduce your study load or to take a leave of absence by your census date to avoid fees or penalties. Find out more about how to apply to reduce your study load or take a leave of absence.

If you are under 18 years of age and living in an RMIT-approved accommodation or homestay

Your application will need to be first approved by your parent or guardian. A leave of absence period without this approval may breach your visa conditions.

If you are studying on a scholarship

You must get permission from your scholarship provider before applying.

If your electronic Confirmation of Enrolment (eCoE) has expired, please contact RMIT Student Connect. We can assist you with applying for a new eCoE.

For more information, see RMIT’s apply for a new eCoE page.

We know that the current COVID situation is challenging and being unable to study in Australia due to border closures can be trying. 

There are a number of services in place to support your welfare including: 

  • Student Hardship Assistance Grants – Vouchers and cash grants up to $1000 for any student (including international students) experiencing recent and unexpected financial difficulty that impacts their ability to study.  For more information, please see the Student Hardship Assistance Grants webpage.  
  • Financial welfare advice – Any RMIT student who is experiencing financial difficulty can talk to a Welfare Advisor for free and confidential information about financial support and accommodation options. For more information, see the Financial welfare advice webpage. 
  • Reduced study load – International students at RMIT are permitted to reduce their study load or take a leave of absence for compassionate or compelling reasons. These include the impact of COVID-19. Any international student who wishes to reduce their study load should contact their School or Course Coordinator to discuss their options. 
  • Mental health support – All RMIT students, whether they are onshore or offshore, can access free and confidential mental health support. Onshore students can access counselling during standard business hours, and the RMIT After Hours Crisis Support Line on 1300 305 737. Offshore students can access the Medibank Student Health and Support Line 24/7 on +61 2 8905 0307 and RMIT International SOS 24/7 on +61 2 9372 2468. This information is freely available on the RMIT Student website. Support services have also been communicated to students directly during 2020 and 2021 via email.  
  • Studiosity – All higher education and vocational education students studying at RMIT Australia can now access a free 24/7 study help service called Studiosity until February 2022. Through Studiosity, you can access up to 15 sessions of live chat support or written feedback from an expert in writing, English, referencing and more. For more information and how to access Studiosity, visit the RMIT Student website. 
  • Offshore Learning Centres (OLC) – OLC and other in-country study options provide the benefits of a genuine campus community to RMIT students who are learning online while waiting to commence on-campus study in Melbourne. RMIT currently offers OLC in China, Indonesia, Sri Lanka and Thailand. Find out more.

There are also additional grass-roots efforts to support our international community, such as the creation of the student-led RMIT Together Facebook Group (a space for students to share, support one another and stay connected during COVID-19).  

All RMIT students are able to access free and confidential mental health support. If you are based outside of Australia you can access the Medibank Student Health and Support Line 24/7 on +61 2 8905 0307 and RMIT International SOS 24/7 on +61 2 9372 2468. This information is freely available on the RMIT Student website.  

If you hold an eligible visa and you’re impacted by COVID-19, you can decide to leave Australia at any time, subject to border restrictions in your country. Eligible visa holders do not need an exemption to depart Australia.

However, due to the ongoing uncertainty of re-entry into Australia at this time and the limited availability of flights, you are encouraged to carefully consider the need to leave Australia temporarily.

aboriginal flag
torres strait flag

Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.

aboriginal flag
torres strait flag

Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.