Consumer Wellbeing Research Group Webinar: Consumer Resilience and Financial Wellbeing

Consumers' financial experiences and priorities have been challenged this year. Join us for a panel discussion on how to boost consumer resilience and what financial wellbeing might look like post-2020.

This event is part of the Consumer Wellbeing Research Group's webinar series on Consumer Resilience and Wellbeing. 

Financial wellbeing is central to overall wellbeing at individual, household and societal levels. It is about being able to meet our expenses now, and in the future, have resilience to cope with financial shocks, and be financially comfortable so we can make choices that allow us to enjoy life. This year our resilience has been critically tested. Our financial experiences and priorities have changed, and future choices have been reframed. 

Join us for an informative discussion on how we can collectively boost consumer resilience to re-create financial wellbeing and cast a vision of what this might look like post-2020.  

Meet the panel: 

Laura Higgins, ACT Regional Commissioner & Senior Executive Leader, Financial Capability, Australian Securities and Investments Commission (ASIC) 

Laura Higgins is the ACT Regional Commissioner and leads ASIC’s Financial Capability team. The Financial Capability team helps Australians to be in control of their financial lives, providing trusted information to consumer and investors and supporting effective financial capabilities initiatives. Laura oversees the Moneysmart platform and ASIC’s Indigenous Outreach Program. She has a background in education and more than 25-years experience in government and policy development.

Simon Edwards, Research & Insights Lead, ANZ Bank

Simon leads the Research Practice area for ANZ and is responsible for Brand & Communications, Customer experience, Design Research and Market Intelligence. Simon’s brief at ANZ is to lead a holistic research approach incorporating Design Research principles with traditional practices to provide the comprehensive evidence base required for innovation and transformation. Simon has extensive experience working in the finance sector as a researcher and behavioural economist.

Professor Roslyn Russell, Consumer Wellbeing Research Group, RMIT University

Roslyn is a Professor (Research) in the School of Economics, Finance and Marketing at RMIT University and an active member of the Consumer Wellbeing Research Group. Roslyn has been researching in the areas of financial capabilities and financial wellbeing in Australia for more than fifteen years, with her research including a range of consumer segments including women, older and younger people. Roslyn works closely with the Australian Government, the financial and community sectors seeking to improve the financial wellbeing of Australians. 

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RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business. - Artwork created by Louisa Bloomer