Yes, once you submit a claims returned form, you will be able to borrow for 28 days (4 weeks), provided the item in question is not more than six months overdue. To borrow, please see the staff at the service desk.
You can renew your other items in person, over the phone (03 9925 2020) or by email email@example.com. Online renewals are not available during this time.
The usual renewal conditions apply.