Support options within Canvas

Speaker: Marcus Pocaro

Hi! In this video we're going to look at some of the help options, and extra support options, that are available within canvas.

To access these help features that canvas has available, go to your global navigation menu and click on help. Here there's links to the online chat, and there's also a number for a hotline that you can call both of these are accessed 24/7.

If you're having an issue with a very specific function these are probably the best places to go first. However, if you're looking for something a bit more broad, and you want to discuss ideas with other canvas community members, there's also the canvas community section.

Click on the ask canvas community, and that will take you to the canvas community page. The canvas community is a help space that is managed by canvas experts. Here you can ask a new question, start a discussion or view a range of existing help content. Use the search bar to find what you want. Once you've searched, you can scroll down and there will be all the content that's within the canvas community. So there are some fantastic help options within canvas and we definitely recommend you use them.

Thank you very much for coming and all the best.