RMIT’s Campus Store swept up three of the five awards at the Australian Campus Booksellers Association conference, including the prestigious prize of Best Campus Bookstore 2015.
As well the highly regarded main prize, the RMIT Campus Store won the awards for Best Text Book Buyers and Sales Staff, and Best Ordering and Stocking Practises.
The awards are from the Australian Publishers Association, voted on by all Australian publishers, based on areas such as stock practises, store presentation, customer service, liaison with publishers and schools, supporting publisher initiatives and student feedback.
The awards were presented at a gala ball, attended by more than 270 people from universities and suppliers from across Australia and New Zealand.
Campus Store manager Scott Soper, who accepted RMIT’s awards, said: “This is a significant achievement for RMIT and represents the hard work and dedication of the retail staff in supporting student experience initiatives.
“These outstanding results are testament to the commitment of the Campus Store across all facets of the operation.”
RMIT’s Campus Store is part of RMIT Link, providing students with exceptional resources and services, including learning materials, merchandise and initiatives such as retailing student works.
The introduction of new processes such as a centralised textbook adoption process and liaising closely with schools ensures that the Campus Store has the best available products for students.
A range of student kits are available, packaging essential course equipment with textbooks, uniforms and learning materials to ensure that student requirements are met.
The Campus Store also employs and trains students as staff during peak trading periods and further contributes towards the student experience by mentoring students to create uniquely RMIT products.
Story: Tess Ryan