Developing and evaluating effective ‘bushfire’ communication pathways, procedures and products.
Country Fire Authority (CFA) (2013)
In March 2012, the RMIT’s Centre for Sustainable Organisations and Work (CSOW) was approached by the Country Fire Authority (CFA) to identify, develop and evaluate effective communication pathways for increasing awareness of the Victorian Bushfire Information Line (VBIL).
The project takes advantage of “The Grid”, which is a knowledge management tool developed by the CSOW team, which acts as a repository for knowledge within the emergency response domain.
There were six reports in 2012:
- Assessing current knowledge- CFA-ECP Briefing Report 1- Assessing current knowledge (PDF, 1Mb)
- Localities and Bushfire Information- CFA-ECP Briefing Report 4- Localities and Bushfire Information (PDF, 1.58Mb)
- Communications Grid- CFA-ECP Briefing Report 5- Communications Grid (PDF, 703Kb)
- Multiple Hazards Emergency Information- CFA-ECP Briefing Report 6- Multiple Hazards Emergency Information (PDF, 1.4Mb)
- Scenario Methods- CFA-ECP Briefing Report 7- Scenario Methods (PDF, 393Kb)
- Risk Communication- CFA-ECP Briefing Note- Risk Communication (PDF, 441Kb)
These reports focus on the current bushfire information service model, as well as a potential future public information service model. Reports also provided recommendations detailing effective communication pathways and procedures for selected Victorian Bushfire Information Line materials, a Knowledge Management tool documenting bushfire risk communication artifacts that have been produced by emergency services to promote public bushfire safety, through educating, raising awareness and facilitating levels of preparedness, with residents as the end-users.
- Peter Fairbrother
- Keith Toh
- Matthew Walker
- Glenn Elliott