A framework to develop ‘model construction clients’ in Australian Government agencies.
Office of the Federal Safety Commissioner
The objective of this project was to identify the key client management actions, for Australian Government construction clients, that can be implemented in order to improve the work health and safety performance of government construction projects. A process model was developed that represents key phases in the lifecycle of a typical constructed product. For each main phase, key client management actions (for Australian Government agencies) were identified, based on a comprehensive review of Australian and international literature. These key client management actions were specified from the planning to the post-construction review stage of a project. A series of booklets to support the implementation of the Model Client process within government agencies were also developed.
The report and booklets provide a framework for Australian Government agencies to integrate WHS into their project procurement processes. The framework provides a project lifecycle approach, ensuring active client involvement in each phase of a project. The Model Client framework also had a significant international impact and was cited in the US National Institute for Occupational Safety and Health’s National Occupational Research Agenda (NORA) for the Construction Industry in 2009.
Lingard, Cooke, Blismas and Jellie.