RMIT app info & feedback
Get more from uni life with your new RMIT app.
Registrations for beta testing have now closed.
Thank you for your interest, we've had an overwhelming response!
However you can still leave your details to be put on the waitlist as more testing spots open up.
About the app
Dive into uni life with tips and guidance from your personal digital assistant. Designed with students, for students, the first (beta) release of the app will help you navigate through university life.
Find your way around campus, get tips for new students,
Visitors can use the guest profile to explore our campuses.
Why a beta version?
This is the first (beta) release of the official RMIT app. We will continue to build it with students throughout 2018 before making is available to all students mid-2018.
Your feedback will help shape new and improved features.
Interactive maps of the City, Bundoora & Brunswick campuses. Directions to RMIT University buildings and key points of interest on campus such as:
- Cafes, food, and retail
- Student services and facilities
- Public transport and security offices
- Libraries and study spaces
How do I download it?
The app is currently only available in a limited beta release. Approx 2,000 students will receive invitations to download the app as testers.
What devices and operating systems do you support?
The app is designed for mobile phones that run iOS or Android operating systems. (We currently don’t have the app available for tablets.)
The app is available in Apple iTunes store and the Google Play stores in closed beta release only.
When will it be available to everyone?
The app is being tested by a small number of students for the first release and we anticpate rolling out a more complete version of the app to all students by July 2018.
Help, I can’t log in to the app
The app uses RMIT’s CAS authentication system, so you will need RMIT credentials to log into the app. For help, visit the password help page.
I don’t have my student credentials set up yet.
You can use the app in ‘guest’ mode that will you full access to the wayfinding feature.
Who can login, what do they see?
Anyone in the beta pool of testers with RMIT credentials may login. It is designed for students, however anyone with RMIT credentials may login and use the same functions as students.
Users without RMIT credentials may use guest mode as it does not require a login.
I received an invite to become a tester from the app store, but I'm having trouble downloading
Log a request in the Service and Support Centre portal and one of the app team will get back to you. Ensure to leave your contact details. If your issue is with passwords, visit the passwords assistance page.
I want to report a technical bug, fault or issue
Log a request in the Service and Support Centre portal. Please give as much detail as possible including the device type, version
I'm a beta tester and want to leave feedback
Please leave all testing comments on our feedback form in the app.
I'm not a beta tester but have a question or comment for the app team
Leave your questions and comments by logging a request in the Service and Support Centre portal.
I want to be involved in beta testing or shaping the future of the app, where do I sign up?
You can leave your interest in participating in testing or attending a student co-design session via the feedback form (for beta current testers
RMIT values your personal information and is committed to handling personal, sensitive and health information in accordance with the privacy principles contained in the Privacy and Data Protection Act 2014 (Vic) and the Health Records Act 2001 (Vic).
This app uses the location service API to retrieve your current location. In addition, your geolocation may be used by third-party companies. RMIT also uses data analytics software to better understand how people use the App. Your personal information may be used to gain better insights about our audiences, app utilisation and user behaviours (for example, RMIT buildings visited and facilities used), so we can improve app functionality and offer more relevant and personalised content directly to you.
Occasionally, RMIT may be authorised by law to use or provide personal information to others for other purposes. In other cases, your consent will be sought to use or provide your personal information to others. You have a right to access information that RMIT hold about you, subject to any exceptions in relevant legislation. If you wish to seek access to your personal information or inquire about the handling of your personal information, contact the privacy officer by email at firstname.lastname@example.org.