Developing empathy, social skills and emotional awareness

No one works in a vacuum. Being able to function well in a team – and in society – means being good at understanding and managing interpersonal communication.

By undertaking this credential, you’ll learn all about the different kinds of emotional intelligence, and the different ways that people communicate. By studying your own approach to communication, you’ll improve your self-awareness, empathy and social skills.

This credential earns you a digital badge.

Assessment and activities include:

  • An activity: How is my EQ?
  • An activity: EQ Competencies
  • An activity: My EQ Gaps
  • An activity: My Emotional Triggers
  • An activity: Social Awareness at Work
  • Complete the final assessment Quiz
  • Complete a self reflective personal growth plan

This credential has been co-designed with the Institute of Managers and Leaders.