Giving and receiving constructive feedback in a professional, supportive manner. 


Being able to give and receive clear, effective feedback is a skill that is invaluable in any workplace. Not only does it allow you to rapidly improve your skills and productivity in a new role, it's also a key leadership skill, vital if you're looking to take on supervisory roles.

By undertaking this credential you'll learn how to give clear, constructive feedback in a supportive manner, and to receive feedback in the same spirit - making you a strong asset to any employer.

This Credential earns you a progress badge which can go towards achieving a digital badge.


Successful completion of this credential will require you to:

  • Describe why giving feedback is important
  • Identify what holds them back from giving feedback
  • Asses if it's appropriate to give feedback
  • Take steps to prepare to give feedback, and
  • Give clear, constructive, behavioural focused feedback in a supportive manner