Check-in program helping international students thrive

Check-in program helping international students thrive

Moving overseas to study, or studying remotely can be an overwhelming experience, which is why it’s important for international students to feel supported and connected throughout their university experience.

RMIT’s new international student check-in program will help international students by connecting them with Student Experience Officers, fellow international students, for a chat over the phone to discuss their needs, ask for help and connect with programs and other supports they might need. 

Anthony and Nan are two RMIT international students and Student Experience Officers who, through the check-in program, will connect with fellow international students throughout the year to share their own experiences and offer advice and connect their peers to support.

Get to know Anthony and Nan and hear what they’re looking forward to about starting their new role!

Tell us a bit about yourself!

Nan Nan

Hello everyone, I’m Nan Nan from China, currently doing PhD of chemical engineering at RMIT University.


Hello, my name is Anthony and I grew up in Indonesia.

At RMIT, I am studying a Master of Food Science and Technology.

What was your experience like as an international student at RMIT?

Nan Nan 

I arrived in Australia in 2017 when I was 17.

As an international traveller who travelled from China to Australia, I was much more excited than scared to enter a completely new country. 

My favourite thing about studying in Melbourne is how friendly people are as I was quite shy when I first came to Australia.

It was not easy to get up the courage and ask for help at the start, but when I did for the first time, my classmates helped me.

It took me a bit of time to understand that people make mistakes and it is absolutely okay!

You make mistake and you learn from mistakes. Be confident and be bold. 

After pursuing foundation studies at RMIT University, I then started Bachelor of Chemical Engineering at RMIT University something I really have passion for.

During four years of study, I gained lots of knowledge from my major and genuine friends from the university.


Lucky for me, I arrived in Australia before Covid-19 happened.

I had a chance to travel to many great cities in Australia like Sydney, Adelaide, Canberra, and Brisbane. 

Based on that journey, I can say that Melbourne is a city with an ineffable vibe aura.

You can walk down the City lanes and find the great artwork displayed.

European, oriental, middle east, and even molecular gastronomy food.

One of the most important things is that I always feel safe walking through the City, even at night. 

It’s never been an easy task to study overseas.

In the beginning, I was a bit hesitant to talk or communicate since English is not my first language.

But, the teaching teams and my cohort are very nice, and they help me tons to overcome my language barrier.

Of course, I miss my family and friend, but nowadays you can make a video call to celebrate a birthday moment together.

International students Nan Nan on the left (middle) and Anthony on the right.

What is your role as a Student Experience Officer and what are you hoping to achieve in the role?

Nan Nan

As a Student Experience Officer my role is provide support and professional advice to students as well as build strong relationship with students.

I applied for this role is because I love the feeling of helping people and I would love to have the chance to work directly with students, this type of hands-on experience will give me a chance to start helping students now and it will help enhance my career once I receive my degrees.

As an international student myself, I understand the needs of international student: it’s so important to listen to students’ needs and understand what they require and how to provide supports. 

I also understand how much it means for international students to feel supported while they are not in their home country. 

I hope I can help my fellow international students as much as I can with professional advice and supports.


As the Student Experience Officer, we provide support to fellow students about guidance in navigating campus life. 

I understand that it’s not easy to learn in a new study environment, either on-campus or online (canvas), and sometimes we don’t know where to ask for guidance. 

So, I take the initiative in applying for this role with the hope to make a positive contribution to my fellow students as the Student Experience Officer. 

The relief smile after finding solutions is an irreplaceable reward, don’t you agree?

27 April 2022


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RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.