Student Connect Tax Help

Student Connect is here to help take the challenge out of tax time by guiding you through your tax return.

Student Connect Tax Help is a free, confidential service for all students. Tax Help is run by ATO-trained and accredited RMIT student volunteers to help you sort through your tax troubles and give you tips for lodging your tax return online.  

Tax Help is open Monday to Friday from August 22 - October 31.

You can meet with us face–to-face on City Campus or online via Microsoft Teams.

Am I Eligible?

You are eligible to access Tax Help if your income is less than $60,000 and you do not: 

  • Run or own your own business or partnership 
  • Work as a contractor (e.g. Uber driver) 
  • Receive any royalties or income from overseas 
  • Receive income from a trust 
  • Sell shares or own investment properties 
  • Receive any foreign income, other than a foreign pension or annuity.

How do I prepare for my appointment? 

There are a number of important documents and steps you will need to take to make sure you get the most out of your appointment with Tax Help.

*International Students – you will not be able to lodge your tax return unless you have applied for a medicare levy exemption via the Medicare Entitlement Statement form which can take a couple of weeks.

Click here to apply

Step 1: Register for myGov 

You will need a myGov account to lodge your tax return online. If you do not have a myGov account, register at MyGov or ask for help to register at your appointment. 

Step 2: Prepare your documents 

Please bring the below documents (where applicable) to your appointment so we can help you get the most from your appointment. 

Here are the documents you will need: 

  • MyGov user ID and password and mobile phone for SMS code (two factor security authentication) 
  • Tax file number 
  • An original or amended notice of assessment from any one of the last five years 
  • BSB and bank account details 
  • Medicare card 

In order to lodge your tax return, you will also need to bring the documents below (where applicable to you): 

  • Private health insurance statement showing fund details 
  • All statements from banks and financial institutions showing interest received during the income year 
  • All payment summaries from superannuation fund(s) 
  • Details of all income from Centrelink or Department of Veterans’ Affairs (including details of any tax-free pensions or benefits) 
  • All dividend, super and managed fund statements 
  • All foreign income details and pension statements or details of the amounts received 
  • All receipts for gifts, donations, and work-related expenses 
  • Details of any child support payments made 
  • Details of any losses on investments in shares and rental properties (net investment losses). 
  • Details of spouse’s (married or de facto) taxable income and documents 

Step 3: Organise your Proof of Identity 

During your appointment we may need to help you call the ATO. If so, you may need at least three of these extra documents: 

  • Medicare card  
  • Australian driver license or learner's permit 
  • Australian passport or Overseas passport with Australian visa 
  • Birth certificate 
  • Australian marriage certificate (issued by Births Deaths and Marriages) 
  • Australian citizenship certificate 
  • Immicard  
  • Change of name certificate 
  • Recent correspondence from the ATO 
  • Previous tax return not more than 5 years old 
  • Centrelink CRN (Customer reference number) 
  • Superannuation account statement. 

Please note: Medicare, driver’s licence, and learners permit cannot be used together for proof of identity. 

If you are experiencing financial hardship, RMIT is here to help. For more information and advice please contact a Student Support Advisor at Student Connect. 

For more on financial advice please visit our financial support and assistance page.


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