To assist students studying remotely from within China during 2020, RMIT is making available a temporary Virtual Private Network (VPN) solution. The Student VPN will allow students in China to more easily and quickly connect to online learning systems, including Canvas and MyDesktop.

The VPN solution does not work outside of China. It will not improve systems access for students within Australia or in overseas locations other than China.

 

How to access the VPN

An email with the subject line Student VPN login details and instructions will be sent to your student inbox. To access the VPN, use the login details provided to you in the email and follow the instructions in the RMIT Student VPN User Guide (instructions in English and Chinese).

The VPN will be available from 9 April until the end of Semester 2 2020. 

Please note, the VPN is only available to RMIT students currently studying in China.

 

Frequently Asked Questions

The RMIT Student Virtual Private Network (VPN) allows students to create a secure connection to the RMIT online learning systems over the internet. It is designed for use by students currently studying remotely in China who are experiencing difficulty accessing RMIT's online learning systems due to performance or latency issues based on their geographical location.
The VPN is only available to RMIT students enrolled in Melbourne-campus programs who are currently studying remotely in China. If you believe you need access to the VPN, please contact the IT Service and Support Centre.

An email with the subject line Student VPN login details and instructions will be sent to your student inbox. To access the VPN, use the login details provided to you in the email and follow the instructions in the RMIT Student VPN User Guide (instructions in English and Chinese).

 

Yes, the VPN connection is encrypted. Each time you connect, your connection is protected through a one-time password, security token and multi-factor authentication. However, as always when using the internet, you should take care when visiting sites that are not part of RMIT's online learning systems.

For more information on policies regarding information technology and security at RMIT University, please refer to the Information Technology and Security Policy.

By accessing the VPN you agree to use it for study-related purposes only. This includes accessing RMIT’s online systems such as Canvas, and any online research related to your coursework. You may not use the VPN for personal internet browsing, downloading, etc.

For more information on policies regarding information technology and security at RMIT University, please refer to the Information Technology and Security Policy.

You should experience less latency and increased performance when visiting RMIT's online learning systems, such as Canvas and myDesktop. However, performance will also be determined by your local internet connection.
At this stage, the student VPN service will be available until from 9 April until the end of Semester 2 2020. RMIT may extend this time period based on student needs.
Your VPN connection relies partly on your internet service provider. If you’re still experiencing a slow service, this could be related to your personal device or your local internet connection. If you’re having any issues with connecting, please contact the IT Service and Support Centre and we will be able to check whether it is a VPN performance issue.

Need help?

For technical assistance, contact the IT Service and Support Centre.

If you have any concerns or questions related to your studies, please reach out to your Course Coordinator.