To assist students studying remotely from within China during 2021, RMIT is making available a temporary Virtual Private Network (VPN) solution. The Student VPN will allow students in China to more easily and quickly connect to online learning systems, including Canvas and MyDesktop.
The VPN will be available until the end of 2021.
The VPN does not work outside of China and is not available for students who reside in Australia.
How do I access the VPN?
Follow these steps to request access:
- Submit an enquiry through the IT Service and Support portal. Write ‘China VPN request’ in the Subject field. RMIT will then send your details to Telstra to activate your VPN account.
- Check your RMIT student email account. You will receive an email and instructions from email@example.com with the subject line Student VPN login details and instructions. This will include a token to set up your account.
- Set up your VPN access within 72 hours after receiving your email from Telstra (your token is active for 72 hours only). To set up your VPN access, follow the instructions in the RMIT Student VPN User Guide (instructions in English and Chinese).
By accessing the VPN, you agree to use it for study-related purposes only. This means that it can only be used to access RMIT’s online systems, study materials and RMIT web content related to your courses. If you are unable to access any of the content outside of RMIT, you will need to contact your course coordinator. You may not use the VPN for personal use.
Frequently Asked Questions
For technical assistance, contact the IT Service and Support Centre.
If you have any concerns or questions related to your studies, please contact your course coordinator.