Are the counsellors at RMIT registered?

Yes. All our counsellors are registered psychologists and are subject to the Code of Ethics for Psychologists under the Psychologists Registration Act 2000 of Victoria.

Under what circumstances can my personal information be released

Your information can only be released to a third party if:

  • it is to be used to protect you or others from harm
  • if a court order is produced
  • you have provided written permission to do so.

Can I access my personal information held by the RMIT Counselling Service

Yes. Under the Health Records Act 2001 (Victoria) you have the right to access your personal information at any time, subject to some exceptions.

If you would like to access your personal information, speak to your counsellor. Records are released in accordance with guidelines set out in the Health Records Act 2001 (Victoria).

Updating your personal information

Please help us to ensure that we hold accurate information by keeping us up to date with changes to personal information such as your name and address

Who can use the Counselling service?

The Counselling Service is free for all currently enrolled RMIT students. This includes Open Universities Australia (OUA) students enrolled in a degree program with RMIT. If you are on leave of absence, we will provide you with an appropriate referral to continue counselling.

Privacy and confidentiality

All our counsellors are registered psychologists and are subject to the Code of Ethics for Psychologists under the Psychologists Registration Act 2000 of Victoria. Your information can only be released to a third party if:

  • it is to be used to protect you or others from harm
  • if a court order is produced
  • you have provided written permission to do so.

You have the right to access your personal information at any time, subject to some exceptions. If you would like to access your personal information, speak to your counsellor.

To ensure that we have accurate information, please keep us up to date with changes to your personal details.

Referrals

We can refer you to other specialist services if:

  • you request help with finding a specialist
  • after discussion and assessment, counselling is not the most suitable service for you
  • there are other forms of professional support that may meet your needs.

We can make referrals to other specialist services:

  • within RMIT
  • external to RMIT

Please note: we will always discuss the referral with you, and if appropriate, continue to meet with you until the referral is organised.

We keep up-to-date with metropolitan services and private psychologists. We can also make enquiries for services in rural and regional Victoria, interstate, and sometimes overseas.