Make an appointment
Cancel or reschedule an appointment
You can cancel your appointment online (student login required) or telephone us to cancel or reschedule.
Please cancel or reschedule an appointment at least 24 hours in advance as this allows us to offer cancelled sessions to other students in need of an appointment.
demand for our service is high and at certain times of the year you may experience a delay in getting an appointment
if you live near either the Brunswick campus or the Bundoora campus, you can book in to see a counsellor at one of these campuses for a more convenient appointment.
City, Brunswick and Bundoora appointments
+61 3 9925 4365 (Monday to Friday, 9 am–5 pm)
After hours emergency telephone counselling service
+61 3 9925 4365 (Monday to Friday, 5 pm–9 am. Weekends/public holidays: 24 hours)
For general enquiries (we do not make appointments via email).
Monday to Friday, 9 am–5 pm
For scheduled appointments and emergencies:
Building 74 (52 Cardigan Street, Carlton)
RMIT Connect, Building 514, Level 1
RM IT Connect, Building 202, Level 2