First appointment

To make your first appointment book online (student login required) or telephone us. If you need to be seen urgently telephone 03 9925 4365.

Return appointment

Return appointments cannot be made online, if you have used our service before please telephone us or visit our reception to make another appointment.

Cancel or reschedule an appointment

You can cancel your appointment online (student login required) or telephone us to cancel or reschedule.

Please cancel or reschedule an appointment at least 24 hours in advance as this allows us to offer cancelled sessions to other students in need of an appointment.

Drop ins

A limited number of daily drop-in sessions are available at the City campus. These appointments can only be booked for the same day and are available on a first come, first served basis.

Please note:

demand for our service is high and at certain times of the year you may experience a delay in getting an appointment

if you live near either the Brunswick campus or the Bundoora campus, you can book in to see a counsellor at one of these campuses for a more convenient appointment.

Contact info:

City, Brunswick and Bundoora appointments
+61 3 9925 4365 (Monday to Friday, 9 am–5 pm)

After hours emergency telephone counselling service
+61 3 9925 4365 (Monday to Friday, 5 pm–9 am. Weekends/public holidays: 24 hours)

For general enquiries (we do not make appointments via email).

Visit us:
Monday to Friday, 9 am–5 pm

For scheduled appointments and emergencies:
City campus
Building 74 (52 Cardigan Street, Carlton)

Brunswick campus
RMIT Connect, Building 514, Level 1

Bundoora campus
RM IT Connect, Building 202, Level 2