Avoiding a Centrelink debt
The best way to avoid debt is to make sure you notify of any changes to your circumstances immediately. If there have been changes which affect your entitlement and you have not notified you will incur a debt. If you require assistance or you would like to know how changes may affect your payments you can book an appointment with a Student Support Advisor.
Centrelink matches data with other government departments and education providers and may request verification of your circumstances. If you are declaring income from work make sure you keep your payslips as there is no longer a time limit on debt recovery and you may have difficulty obtaining them in the future.
You should always request a review of debt and upload supporting documentation to your online account as there are instances where the amounts are incorrect or there is no debt at all. You can contact the Centrelink Debt line on 1800 076 072 and advise that you are requesting a review of the debt and they should put repayments on hold until it has been reviewed.
Find out about other additional payments you may be eligible, such as:
- Pensioner Education Supplement (PES): if you are a student already receiving a government pension
- Rent Assistance: for your rental costs while studying
- Fares Allowance: for costs incurred travelling between your home and where you are studying
- Mobility Allowance: to assist if you have a disability and cannot use public transport without assistance
- Child Care Subsidy: for the costs of child care while you study
- Advance Payments: eligible individuals receive part of the payment sooner to meet living costs or unexpected expenses.