Medibank is available online

Following the Victorian Government's mandate to shut down all non-essential activity in response to COVID-19, Medibank's on-campus services and stores are temporarily closed.

For more information on how you can contact Medibank, please see their website.

Get support when you need it

Medibank staff are currently available online and over the phone. Please visit the Medibank website for more information.

Our staff can help you to:

  • Update your details on your membership
  • Activate your membership
  • Make a claim
  • Explain your OSHC policy
  • Extend your OSHC policy
  • Find your nearest medical centre
Contact Medibank


134 148 (calls within Australia)

+613 9862 1095 (calling from overseas)


More information

Find a medical clinic 

Search for medical clinics and doctors closest to you

Activate your Medibank OSHC Membership

24/7 hour helpline

If you have questions about your health, you can call 1800 887 283 - 24 hours/ 7 days Helpline.

  • Talk to a nurse or counsellor
  • Emergency legal support from qualified lawyers
  • Travel document support  -  help with lost passport and visa
  • Find your nearest doctors and hospitals