Get support when you need it

Medibank staff are available on Campus to support you. No appointment required, just drop in at the following time and location.

Our staff can help you to:

  • Update your details on your membership
  • Activate your membership
  • Make a claim
  • Explain your OSHC policy
  • Extend your OSHC policy
  • Find your nearest medical centre
Contact Medibank


134 148 (calls within Australia)

+613 9862 1095 (calling from overseas)


Where to find us

City Campus

Venue: RMIT Connect
City campus
Day: Every Monday, Tuesday, Thursday and Friday
Time: 9am-4pm

RMIT English Worldwide

Venue: REW
Building 108
Day: Every Wednesday
Time: 9am-5pm

More information

Not on campus?

Find your closest Medibank store.

Find a medical clinic 

Search for medical clinics and doctors closest to you.

Activate your Medibank OSHC Membership

24/7 hour helpline

If you have questions about your health, you can call 1800 887 283 - 24 hours/ 7 days Helpline.

  • Talk to a nurse or counsellor
  • Emergency legal support from qualified lawyers
  • Travel document support  -  help with lost passport and visa
  • Find your nearest doctors and hospitals