Master of Business Information Technology graduate Seonaid Porter talks about making her way in an evolving global industry.
Project Services Manager, IT Industry
I think success is about understanding where a company is going and how you can start to reinvent the way they work with technology.
What do you love about what you do?
It’s about understanding where the company is going and how you can start to reinvent the way they work with technology, and the way they provide services to their customers. Making sure you’re delivering that value in time for when the business needs to make change.
Is it creative?
I think the way I like to go about it is very creative. I think it’s about engaging the business with a vision of what it’s going to become. To do that you use visualisation, you get people into a room, you’re using all of their wisdom, giving all of them a voice and saying - let’s do this thing together.
How has studying at RMIT been valuable?
The Master of Business IT shifted the way that I engage with the world and engage with my career. It made me think about about watching business trends and understanding the way that those trends are going to be responding to social and economic trends and global shifts. The reason why that becomes an exciting career is because you never go out of date, because your skill set becomes being able to watch trends and actually reinvent the world.
What do developments in technology mean for the IT industry?
The way that customers are expecting to engage with businesses now is that they’re expecting to have your technology in their home. If you think about the way that you bank, you no longer go into a bank with a piece of paper and they have computer systems, their computer systems are in your home, on your devices. The borders of technology are shifting.
How do you make IT accessible to your users?
I’m really into story telling. You have to understand how the technology feels and looks to the people who are engaging with it. I think if you keep it about the user, it all makes sense. It all just flows.
As someone who works from home, can you talk about working in a global business and how you manage the challenges of people wanting information at all times of the day?
One of the best things about working in IT is that you are working with people around the world. You are getting their ideas and their inputs, but it means that they’re working in different places to you and at different times. We each need to find our own journey of how to balance that. I have teams that work around the world and around the clock so there’s never really a time when I don’t need to be thinking and researching and planning, but there are times when I don’t need to do that with other people.
Can you talk about the work you do with VIC ICT?
Vic ICT for Women is a network of women who are working within the IT industry, mostly at an executive level, and we collaborate between our different professions – we do this in a volunteer way – to try and increase the women ratios in the IT workforce.
How do you think more women can be encouraged to be interested in the IT industry?
We’ve got to tell more genuine stories. There are a lot of really amazing stories in IT, and it isn’t the IT that we were imagining in the past. We need to look forward to what are our businesses are going to be looking like in the future. There will be very few jobs that won’t be about technology and enablement of technology or disruption by technology. So it’s about using your imagination to think about what people are going to be doing in the future, what kinds of skills they're going to have. We need to start telling these kinds of stories, because everyone will be lining up to join in if we ge them out there.