Operating systems provide an interface between computer hardware and users the system, and computer software is reliant the services operating systems provide. This course introduces you to the theory of information technology in three main areas: computer architecture, operating systems, and data communications. You will be introduced to different sub-systems of operating systems. The relationship between computer hardware, software and operating systems will also be explored.
Business Analysts are often called upon to provide connections between business managers and operational support personnel for ICT systems. To provide these connections, Business Analysts must have at least a basic understanding of the tasks that operations support perform. You will learn to present operational issues in ways that make sense to business managers.