To conceive of and design new products and services designers must be attuned to how designed 'things' function and operate in real time, in relation to other 'things', and in people's lives and systems of organisation. This course focusses on the temporal, perceptual and experiential aspects of design as a mediating discourse between human and computational systems. You will explore values and needs of use and usability, via theoretical and methodological frameworks to build a working appreciation of how meaningful experiences can be designed. With a focus on the many intangible aspects of designed things this course introduces you to new processes of sense-making critical for interpreting and redefining human interactions with products, technologies, and services as elements of larger cultural systems and contexts. This course will equip you with research skills, design-thinking, and creative problem solving strategies for designing smarter, more effective products, services and experiences.