This course provides a theoretical and practical introduction to various dispute resolution processes. It will provide an introduction to the principles of dispute management and resolution used by lawyers, with particular emphasis on negotiation, mediation and litigation. Issues, such as communication techniques, conflict escalation, competitive versus cooperative approaches, and non-adversarial practice will be discussed. The course assists in the development of reflective practice and self-management.
This course includes a Work Integrated Learning (WIL) experience in which your knowledge and skills will be applied and assessed in a real or simulated workplace context and where feedback from industry and/or community is integral to your experience.