Course Summary
In this unit you will develop the skills and knowledge to apply specific communication techniques to establish, build and maintain relationships with clients, colleagues and other stakeholders based on respect and trust.
This unit applies to work across a range of workplace contexts where workers at all levels may communicate with individuals and/or groups both in person and in writing
This course is part of the cluster "AOD Foundation skills" and is delivered and assessed with;
CHCDIV001: Work with diverse people