Human-centred design places the focus on audiences, end-users and consumers. It requires insightful understanding of both the functional and higher-order motives and values of key stakeholders. A focus on innovation and collaboration allows diverse and shared stakeholder input, enabling co-creation from within and outside organisations.

In this course you will engage in a project for a real-world organisation. You will act as a consultant applying Design Thinking based on the 'Double Diamond' methodology, to a problem or opportunity. Your focus will be on the Discover and Design stages and on re-framing the posed challenge.