This course provides an introduction to the principles underlying the incident/accident investigation framework and provides specialised expertise in areas needed by transport safety professionals across different sectors.

In the first part of the course, you will focus on the regulatory framework that underpins the investigation process predominantly in Australia and South-east Asia. You will also address some fundamentals of safety organisation functions and its articulation with the investigation process.

In the second part of the course, you will deal with human interface techniques, where you will be provided with various tools to support the investigation process from a mental health and Work, Health, and Safety (WHS) perspective. This includes study of critical incident stress management, WHS, on-site safety and management of blood borne pathogens.

Finally, you will learn and apply cognitive interviewing techniques and communication skills to utilise during the investigation process.