In this course, you will develop the knowledge and skills to undertake a case management and coordination role in the family violence service system and related fields. Case management and coordination is a process of identifying, assessing and coordinating responses to clients' needs. This process commences from the time a client contacts a mainstream or specialist family violence service system and continues as clients engage with social, health and legal systems to achieve their goals.

You will examine and analyse the similarities and differences in the theoretical and practical application of case management practice more generally and apply this within a complex family violence context. This course will draw on Australian and international practice frameworks, applying a person-centred, trauma informed, strengths-based approach to working with a client. The case management theory and practice knowledge attained through this course are applicable across specialist Family Violence case management roles within health, human services and justice settings.