Course Overview
Course Title:
Identify and resolve client ICT problems (ICTSAS432)
Credit Points:
40
Nominal Hours:
40
Course Coordinator:
Chandra Nannegari
Course Coordinator Phone:
Course Coordinator Email:
chandra.nannegari@rmit.edu.au
Course Summary
In this course you will gain the skills and knowledge required to identify, record, prioritise and resolve client Information and Communications Technology (ICT) support activities and escalate as required.
Full Course Information
View detailed overview on Course Guide