This course considers the integration of business context, customer expectations, and business models. You will learn approaches to problem discovery and staging a project. It introduces the mapping of technical components to business processes, workflows, and user requirements.

The course describes different approaches to project governance used in implementation projects and provide you with opportunities to experience different approaches using real-world examples. It provides an understanding of the risks associated with cloud implementation projects, and strategies for risk management, and the rationale behind each design choice in technology implementation.

You will be introduced to good practice in cloud integration, including the communication skills required to facilitate the development and implementation of appropriate solutions in business.