In this course, you will develop an understanding of the complex and evolving process of case management in the criminal justice and related fields. Case management is a process for managing responses to clients' needs, which commences from the time they enter the criminal justice system or wider human services system until they exit. You will examine and analyse the similarities and differences in the theoretical and practical application of case management practice. This course will utilise a holistic approach to working with a client. You will consider a range of issues and strategies from client assessment, problem solving, goal setting (with the client) planning and implementation issues, working with involuntary clients, engagement, empowerment and monitoring. Another aim of this course is to highlight the importance of worker safety and the utilisation of appropriate supervision.

This course is part of the major Justice Systems offered with the BP023P26 Bachelor of Criminology and Criminal Justice program.