In this course, you will learn essential principles of the user experience (UX) ecosystem with a focus on service design and system blueprints.  

You will explore how service design frameworks and blueprinting techniques can be used to visualise and optimise the end-to-end user experience.  

Through practical application, you will learn to create system blueprints that account for the interconnected components, touchpoints, and processes that shape holistic user experiences. 

This course is part of the Major: Interactive and Minor: Interactive