Changes for existing single and short course students

You might notice some differences if you’ve enrolled into one of our short courses or single unit courses before 5 June, 2020, or you’ve booked enrolments for others. These modifications mean that some of the functionality you may have used previously has also changed.

What’s changed?

New website design and new method of searching 

We’ve modernised and updated the design of the website, now fully integrated with the RMIT website.

We’ve also updated the search functionality to make it easier to browse, search for and find our extensive range of courses from anywhere on the RMIT site. 

Booking and paying online

Short course students:  
  • You can still complete a booking online without assistance from our team in most cases. 
  • You can also continue to pay securely, using a new payment method which gives you the option to receive an email receipt if you enter your email address at the point of payment. 
  • More details about how to book a short course here.
Single course students:  
  • Please contact us directly to arrange your booking. 
  • More details about how to book a single unit course here

Improved security

We’ve improved the security of the platform, protecting your data and personal information. 

Some functions no longer supported

Some functions previously available to learners are now no longer supported. The new site no longer supports learner accounts, so if you had set up an account in the past you can no longer see this.  

We can help you with these functions

Don’t worry, we’ll continue to support you to perform the functions previously available through your account: 

We can help you with: 

  • Updating personal information 
  • Saving a booking and completing it later
  • Enquiries about or completing pending bookings  
  • Enquiries about past bookings, past history and previous transactions
  • Using a promo code, applying for a discount or claiming a concession 
  • Paying on behalf of a company or organisation
  • Requesting to be placed on a waitlist 

Client numbers

Your client number is included in your short course tax invoice that you receive after you make a payment. Client numbers from previous bookings will remain current, and you will continue to use these numbers to access the RMIT network. 

We apologise for any inconvenience these changes might present. Please contact us if you have any questions or concerns.

Contact us 

We’re here to help. Please contact us by email enquiries@rmit.edu.au or by phone +61 3 9925 8111, 9 am–5 pm weekdays.

 

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Acknowledgement of country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.